Opening the battery door cover of the Jetpack.

[amielke]

Is it only my brand new mifi jetpack that is so difficult to open?  I had to resort to firmly using a screwdriver to open the back.  Using one's fingernail (yes, that is in the directions) is just BAD designing Verizon.

[John_Getzke]

Are we talking about the Novatel MiFi 4510L Jetpack here?  I've never had to resort to a screwdriver when removing the back cover.  Should be a simple push of the release button while sliding the door back.