Prepaid Samsung Illusion hotspot
Jagwizkid
Newbie

I spoke with a rep and they said the Illusion had the hotspot option.  I tried to turn it on and it acts like it comes on but my other devices have not connectivity to Internet.  What's up?

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vzw_customer_support
Customer Service Rep

Jagwizkid,

Hmm. Let's figure this one out together. After all, the Illusion does have a hotspot feature. Ultimately, this comes down to if your plan has the feature enabled. At your leisure, please contact our Prepaid Department at 888-294-6804.

EvanO_VZW

Follow us on Twitter @VZWSupport

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JacksonP4
Newbie

I talked to a few different reps at Verizon Customer Service and they told me that on a pre-pay plan with the Samsung Illusion there is no Wifi Hotspot available. Although it comes with the App to do so. This info could be wrong as I'm sure not all reps or techs have all the info about everything. I hope this was helpful.

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vzw_customer_support
Customer Service Rep

Jagwizkid,

Hmm. Let's figure this one out together. After all, the Illusion does have a hotspot feature. Ultimately, this comes down to if your plan has the feature enabled. At your leisure, please contact our Prepaid Department at 888-294-6804.

EvanO_VZW

Follow us on Twitter @VZWSupport

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