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Prepaid Samsung Illusion hotspot
Jagwizkid
Newbie
‎11-26-2013 11:38 AM

I spoke with a rep and they said the Illusion had the hotspot option.  I tried to turn it on and it acts like it comes on but my other devices have not connectivity to Internet.  What's up?

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Re: Prepaid Samsung Illusion hotspot
vzw_customer_support
Customer Service Rep
‎11-29-2013 11:14 AM

Jagwizkid,

Hmm. Let's figure this one out together. After all, the Illusion does have a hotspot feature. Ultimately, this comes down to if your plan has the feature enabled. At your leisure, please contact our Prepaid Department at 888-294-6804.

EvanO_VZW

Follow us on Twitter @VZWSupport

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Re: Prepaid Samsung Illusion hotspot
vzw_customer_support
Customer Service Rep
‎11-29-2013 11:14 AM

Jagwizkid,

Hmm. Let's figure this one out together. After all, the Illusion does have a hotspot feature. Ultimately, this comes down to if your plan has the feature enabled. At your leisure, please contact our Prepaid Department at 888-294-6804.

EvanO_VZW

Follow us on Twitter @VZWSupport

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Re: Prepaid Samsung Illusion hotspot
JacksonP4
Newbie
‎05-24-2014 08:25 AM

I talked to a few different reps at Verizon Customer Service and they told me that on a pre-pay plan with the Samsung Illusion there is no Wifi Hotspot available. Although it comes with the App to do so. This info could be wrong as I'm sure not all reps or techs have all the info about everything. I hope this was helpful.

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