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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
SIM Failure contact your service provider?
A1AJake
Member

I have a newly purchased Dell E6420 with the DW5800 4G (LTE-3G) Mobilebroadband card embedded. I downloaded and installed the VZ Access Manager  Version 7.6.6.5 which applies to the installed card.

While activating I am getting a SIM Failure contact your service provider. Help....

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Re: SIM Failure contact your service provider?
DionM_VZW
Verizon Employee

Hello A1AJake! I can help get your embedded card activated. It's best to start by reviewing your account. I'll need you to send me a personal message through the VZW forum. I'll need your full name and mobile number in order to assist. Thanks!

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