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my link is a bust for the last post:
just copy and paste the link: http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PRO...
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Granted, it's not perfect but it's 100% better than it was. At least in my neck of the woods...
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Dear,
My Samsung SCH-LC11 when I signed from 07/17/11 worked very good with the link very perpect, it just happen from last week,
the light lni 3G get yellow, and I could not going to website , any webbrowsers , I have tried it, Its stunk search long time and timeout. I've upgrade new software and tried to reboot, hardreset so many time it not hope any. Right now I could not browser on internet. It only i tried www.192.168.1.1 it connect ok on my Device . I've oame to Verizon at my local to help set it up, but no hope to He said I have to wait a few days for network to fix at this location.
Do anyone know how to fix it right now Icould not use it to browser webside.
Thank
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Hi, I updated firmware to EF07 and test it for a week or so.
Fixed:
- PPTV VPN through
Not fixed:
- Web page randomly stop loading
I still have problem when I am browsing webpages and, randomly, it stops loading and I am stuck with "Sending requiest..." (in Chrome) or "Waiting for.." (in firefox or IE) white black page and/or page just half loading.
This also cause my VPN connection to drop and I have to reconnect the VPN again.
This is my 2nd Samsung device. Will call Verizon and change my SIMS back to use my Pantech Dongle.
Urgh,
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odarky wrote:Hi, I updated firmware to EF07 and test it for a week or so.
Not fixed:
- Web page randomly stop loading
I still have problem when I am browsing webpages and, randomly, it stops loading and I am stuck with "Sending requiest..." (in Chrome) or "Waiting for.." (in firefox or IE) white black page and/or page just half loading.
This also cause my VPN connection to drop and I have to reconnect the VPN again.
I've observed the same symptoms. Even though the LC-11 shows as connected (on the status page) at random times no data gets transmitted in either direction. Sometimes it recovers by itself, other times I have to power cycle it. The problem seems to be worse when the battery is below 50%. My second device also.
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I am very disappointed with this device. My device still stops loading web pages but I can ping the URL. Makes no sense. Only way to fix is power cycle the device.
I wish samsung & verizon would do a better job at quality control to ensure end users don't expierience these issues. Please fix for us.
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jmorrell wrote:I am very disappointed with this device. My device still stops loading web pages but I can ping the URL. Makes no sense. Only way to fix is power cycle the device.
I wish samsung & verizon would do a better job at quality control to ensure end users don't expierience these issues. Please fix for us.
Have you installed the firmware update that was released last week?
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Yes I have installed the latest firmware. The device still does not work. Very frustrating when you are working remote and constantly need to reboot your device. Unacceptable....
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If you do not currently own this device, DO NOT PURCHASE. It's a toal SCAM. It is a waste and no help from verizon or samsung support. Each team points at the other for help. Been very frustrated with the response from both teams. I may be changing the wireless provider for my team in the field based on the success & response from the verizon/samsung teams.
Sorry but this is unacceptable. Would like a refund for my 2 months of service where I could not use the device. Be ADVISED. This device WILL NOT work as advertised. 4G performance is a JOKE, and 3G constantly needs to be fixed.
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It is next March now, and I am finding this link as I am having identical problems as odarky above with my SCH-LC11 purchased end of January 2012.
We phone Verizon tech support last Saturday (and I have to say, they have been excellent to work with). We described situation that only one device in the house would hold connection; when another device would access internet, device one would drop off. Last Saturday I had some people over for a meeting and we were trying to use four devices synchronously--it was very painful.
Level 2 tech support suggested [1] we stop at the local Verizon store for a new SIM chip. We did so that afternoon and found no difference in performance. So level 2 support offered to send a replacement unit. On Wednesday I install the replacement unit, which worked fine out of the box. But as soon as I went to change the system PW and security to AEC, it stopped talking to the Internet. Level 1 support quickly bumped me to Level 2; they tried whatever reset they can do from their end (as well as we restored factory settings), but we continued to have issues with the replacement device. So, they sent out a replacement for that.
It is Friday, I am now running on replacement two. This one worked fine last night, but today it has been intermittent (with just one machine attached). It has dropped me at least 10 times since early morning. It has dropped at the Router point (flashing blue light goes to solid green), so I know it isn't a PC adapter (and it has dropped me from both PCs and both iPads over this window of time.) So, we are now 0 for 3 among the devices.
I can say this on the positive side: when the device is working, it is very very fast in 4G. And tech support has been pleasant to deal with (not true of every vendor). But the product has issues.
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