Slow connection speeds
easy2no
Newbie
I have a UM150 and my connection speeds are slower than dial-up...  Is there any place in the Houston area I can have my unit checked out and see if my PC settings are correct... 
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LukeTech
Contributor - Level 1

It wonder if it could be interference. Do you live in a detached home or apartment building? Here's a cray thoguht... turn off your main breaker or all of the breakers in your breaker box. With everything in your home powered off, try your test again. Of course, this doesn't prove that your neighbors may be interfering somehow. How is signal strength around the neighborhood? Down the street? Heck, drive up to the cell site, park a distance from it (not directly underneath) and test there.

 

Check VZAccess Manager, Help menu> About VZAcc... Is there an RSSI reading? Lower numbers are better.

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Not applicable
as this issue is occuring, disconnect the from VZ access manager, then on the vzam tool bar go to options, and run activation. this will update the "roaming" capabilities of the UM150 and pickup the best signal strength in your area.
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easy2no
Newbie
Activation Successful!!!  Green bar strength reading went from 3 to 2 bars, 630d/l, 49 u/l after three test..
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easy2no
Newbie
The saga of "SLOW CONNECTON" continues!!!  After a business trip to Tulsa, Kansas City & Springfield, MO with stops along the way, checking e-mail, I never experienced d/l below 1.3 mbps and u/l of 340 kbps until I arrived home...  My home area offers the blazing speeds of 236 kbps (d/l) and 51 kbps (u/l)...  Can anyone explain this!!!
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easy2no
Newbie

Thanks,

Tried it and said "you ae running the most current version"...  It is now 5:45am on a Sat morning, I have a direct line (and site) to the tower and I am getting 477kbps d/l and 49kbps u/l...  I don't think (at this time of the AM) traffic is playing that big a problem...  Having had good speed after initial install, making one big d/l and speed drops and does not come back up!!!  Either a restriction has been placed on my account or there is some technical problems in the area...  I am gong to make some more test (different areas) next week... Having mobile access while on the go is VERY important for my ability to make $$$... If no improvements I will visit an ATT store....

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KaiserBob
Enthusiast - Level 3

What speeds are you getting when you run a speed test? There is a known issue on the UM150's where some were misconfigured out of the box. If this was the case on your modem you wouldn't see speeds faster then 140-150 Kbps down and 60-80 Kbps up.

 

You can try to adjust this setting through VZ Access Manager:

 

From VZAM in windows press Ctrl-T to bring up the terminal window.

 

Type at$qcmipgetp and press enter

 

Then type at$qcmipep=1 and press enter

 

Close the terminal, try to reconnect and retest your speed.

 

Hope this helps.

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easy2no
Newbie
Thanks KaiserBob, that change came up to (d/l 132), (u/l 49)...  Before it was 71, 26...  getting there...
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easy2no
Newbie
Received m USB727 and started using it...  Getting the connection speeds now that my make the $60 a month worthwhile...  There  must be something wrong wth the um150, mother V is not telling us.  ..  
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easy2no
Newbie
Well the new USB727 modem speeds didn't last long!!!  After setting up the new  modem and getting connection speeds of 1.2 mbps (d/l) and 234kbps (u/l) I go to upgrade my 07 office suite to the new SP2 upgrade (234mb d/l)...  Half way through the d/l my connection speed drops to 413kbps(d/l) and 112kbps (u/l)...  Now getting speeds of 147kbps (u/l) and 125 kbps (d/l)...  WHAT IS GOING ON!!!  Does Mother V put some type restriction on the line if you have a large d/l???  Anyone have any experience with this type problem????
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Jagger-VzW
Contributor - Level 2
Different place (Geographic) will get you different data speed transfer. Additionally, the amount of users on the network at any given time will slow down / speed up the data transfer.  As will many other things... Snow, Rain, Inclement weather etc...
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sin1505
Newbie
This sound's like sometype of firewall restriction. You may want to check your firewall setting's.
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mretrade
Enthusiast - Level 3

Interesting comments.  I seem to have the same problem. Last week I was Maui and flew to Scottsdale AZ. No complaints about the card.  When I'm on Mercer Island, Wa.  the card is half the speed of dial-up. I'm only 8/10 of a mile from the cell site. I appreicate VZW letting me out of my contract for the card. But what carrier wants your business with your phone service. 

 

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easy2no
Newbie

If this was the case on your modem you wouldn't see speeds faster then 140-150 Kbps down and 60-80 Kbps up.

 

WOW, I would love to see speeds this good...  I will try it....

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Skedd
Newbie

I usually see a slow down around 7:30 - 8pm and that runs to close to 10pm.  Happens almost nightly and even worse on the weekend.  Back-hauls from the towers and net is congested and doing anything at that time of evening is nearly impossible.

 

You are not alone...if that helps any.

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easy2no
Newbie
It seems the slow connection is when I am in my home area.. This is why I feel I have some settings wrong...    I just found a new USB727 on flea-bay and hoping that may help speed up my connection speed..  I have been very unhappy with this 150.  Why is it sooooo difficult to find someone at Verizon who can help with a problem...  I am in the market for a new Blackberry and even though I like the products Verizon has, they will be my last place to shop...
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mretrade
Enthusiast - Level 3

Have the same problem with the same card. I'm 8/10ths of a mile from the cell site

and it crawls. 2 trouble tickets and 3 weeks later, I was released from my contract.

Every time I  talked to a agent I got a different story. After 12 years with Verizon

I was told to go to a different carrier.

 

Real Nice....... 

 

Now if it's the card, now that's another story. 

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easy2no
Newbie

Thanks for the info...  I was told at a local Verizon store there was a lot of trouble with the um150 but Customer Service denied it...  That is why I am trying a different card...  With all the cards for sale on e-bay, I may try a different carrier's card next, if the 727 doesn't cure it...  I have been a customer since they were GTE...  Vz home dsl, two wireless phone and my broadband service...  Just received my external antenna today, hooked it up outside with a direct site to the tower... haha what a waste of $$$   speed is slower...  What ever happened to customer service!!!!

 

{please keep it relevant}

Message Edited by KaLin on 04-06-2009 02:46 PM
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garetjaxthemise
Contributor - Level 2
If you are using streaming video or anything like that, they may have capped/restricted your speed. Watching streaming video thru your BBA device is actually a violation of your Terms & Conditions w/ the card
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