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T1114 has no LTE signal after firmware upgrade
jreding01
Member

Hello,

My T1114 LTE router with home phone has no LTE signal after receiving a mandatory upgrade, was working perfectly prior to the upgrade, It does have voice signal (1X) full strength.

Screenshot (23).pngScreenshot (24).png

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Re: T1114 has no LTE signal after firmware upgrade
John_Getzke
Leader
Leader

Something may have broken due to the firmware update.  If that is the case VZW will have to send you a replacement device with the newest firmware pre-loaded to resolve the issue.

Only the basic troubleshooting steps can be attempted for something like this.  Give it a reboot, check the connections and perform a reset to confirm there are no easy fixes available.