Tech Support abandons me - in tethering
N6JSX
Newbie

This week purchased a Verizon Samsung Alias2 u750..... I wanted mobile tethering capability!

I need to tether to my Acer Aspire 3000 notebook w/WinXP Home SP3.

 

My Verizon store could not tether and now Tech Support says they cannot tether it and seek MS Support.... But MS no longer supports XP users - so I guess I'm screwed.

 

The error I'm getting is with the Network Adaptor - RAS Async adaptor 5.1.2535.0 driver....

The error says:

"Windows cannot load the device driver for this hardware.

The driver may be corrupted or missing (Code 30)."

 

This driver comes from the installation of the VZAccess Manager. This a Verizon VZAM program incompatibility issue that needs to be resolved - not necessarily a MS problem.  This VZAM program does work on my Dell Desk Tower PC - so it is not a corrupt file/driver. VZAM driver appears incompatible with my 2005 Acer 3000 notebook/XP. 

 

Not sure now how to proceed.... My Acer works just fine on WiFi/Ethernet but I need tethering flexability.

 

0 Likes
Re: Tech Support abandons me - in tethering
Brothergrim
Specialist - Level 1

Check for latest driver  www.vzam.net   after that  Check the mail i sent you. Sent you a something.   Try that see if that helps you.

0 Likes
Re: Tech Support abandons me - in tethering
N6JSX
Newbie

Thanks  - this is where I got my VZAM DL for the u750 (v6.10.10 (2212b)....

 

The rest of your MSG is cryptic, I never received any email.  

0 Likes
Re: Tech Support abandons me - in tethering
risu
Contributor - Level 3

I think he sent you a Private Message.  It will appear in the upper right hand corner of the forums in the red bar.

0 Likes
Re: Tech Support abandons me - in tethering
N6JSX
Newbie

Newbie screw up....

 

tried to get this new RAS driver yesterday (pre-posting) and found the link broken....

 

Looks all over and it seems RAS 5.1.2600 has been removed off the web. TNX

0 Likes
Re: Tech Support abandons me - in tethering
Brothergrim
Specialist - Level 1
I dont have full access to the web at work. When I get home tonight Ill grab the email in you account and shot you the driver and the link to it.  Well get this fixed for you.
0 Likes