Has anyone had a problem with this new device?
I have been using this device since the launch of 4G and every once and while the unit will completely disconnect from the internet and then restart.
Also I get errors such as no connect found cannot connect.
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I can honestly say that mine seems to be getting a little better, stable as time goes by. I am using the Pantech on a W7 laptop.
A couple of things that have me frustrated because I can't figure out why and how to fix it. In VZAM I am setup to where it auto connects. When running in 3G it does not work at all.
When I am on the road in a 3G area it's locked on like Alcatraz. Here is what's crazy. If I drive into a 4G area it dissconnects me, I hit reconnect and it connects to 3G, not 4 like it should. I have to unplug, plug it back in, and then it automatically connects to 4G with no problems, like it's supposed to.
So, to sum it up.
It only Auto Connects in 4G.
It will not switch over to 4G without unplugging the device 95% of the time.
Once I am in a 3 or 4G area it stays locked on very well. Not like before at all. So that end has improved.
If I could just express my opinion here for a moment in regards to the people that are wanting to cancel because of there issues. This is a 100% new Network, with 100% all new Devices, Software, Firmware, etc. There is so much involved in this it would spin our heads. I had no intention of this 4G technology working without any problems out of the gate when it was deployed. Verizon could have waited another 6 to 12 months for them to work all the bugs out but we would be yelling and screaming about why they have not deployed it yet. My point is nobody can win here. We just have to try our hardest to be patient and understanding. Believe me, Verizon does not want us having these problems. I am quite positive they are working very hard to correct them.
Don't slam for that, just trying to look at it from both sides a little bit.
Yes, it has been flaky for me as well.
Oftentimes VZAM doesn't recognize it is plugged-in. And although I can usually workaround that by moving it to the other USB port on the laptop, it's annoying.
The other issue is highly variable service quality. Even when it falls back to EVDO, in cases where I probably would have had stable service with my previous devices, the service goes up/down, up/down, the speeds vary all over the place.
This is on a laptop that has been using Verizon EVDO (ie "Broadband Access") for probably at least 3 years now, using 2 different PC-card devices. (First a Kyocera KPC-650, lately a PC5750 card after VZW rolled-out EVDO-revA which the KPC-650 doesn't support) Windows XP-SP3
Never had these kinds of problems with the PC cards.
It was a little better after removing the driver for the old Pantech PC Card (aka Verizon PC5750) in terms of not recognizing the presence of the device, but it didn't fix the problem entirely.
I'm thinking of swapping it out for the LG card, which seemed to get better speeds in the store anyway. I just picked the Pantech because of the more flexible USB plug and the alleged future GSM/UMTS/HSPA capability.
Try changing the Power Settings on the Computer.
If you have a Linux/Mac/Windows app that NATs the connection you can share it. Should be #777 standard dial. Only the UML290 works with Mac/Linux at the moment.
My version of VZAccess doesn't have the Activation option.
I'm running VZAccess version 18.104.22.168 (2495t)
Also, I'm assuming that the Power options are for Windows Vista/7? In XP, I think I found a comparable option by going to the modem's properties in Device Manager. There is a Power Management tab.
However, I'm noticing that if I leave the modem alone for a while, XP disables it. I can see this in Device Manager. How do I prevent this from happening?
Try using these links below for more information.
Copy and paste the link below into your browser's address bar.
Thanks for the help
I have completed the instructions as listed now we just have to wait and see what happens.
As far as the activation for the card or PRL that section does not exist in the Verizon Access Manager 7.6.
Thank you again.
I had tried this and yesterday I stayed online. Today I'm disconnecting again, Verizon has let me down. I'm cancelling this upgrade and contract extension going back to my month to month basis until I find a better service. Verizon is too profit mongering without being able to back up the deal!
We apologize about the issues with the device. We value you as a customer and hope that you will continue your service with Verizon Wireless. Thank you for choosing Verizon Wireless.