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Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
Verizon - given the large and consistent number of problems with this mobile broadband device, what sort of return policy and/or restitution are you willing to offer?
I rely on strong and stable connectivity for my work. This device has been unable to provide that, even with the recent upgrade. I don't feel any of the owners of this device should be penalized but should, instead, be offered some sort of hassle/penalty free return on the device and the contract.
While there was a 30-day return policy assigned to my purchase, I was told I'd be charged a $25 restocking fee. I hardly think, under the circumstances, that's fair.
Ideally I'd like to be able to return the device and cancel my mobile broadband contract all without penalty. I'll keep my cell phone because I've had no issue with that, but I am going to need to find an ISP with a better track record.