Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
USB 760(VZAccess Mgr) won't DISconnect

This must really be an unusual problem. as an Apple iMAC  user with a USB 760 card, I now can't disconnect from the Net with VZAccessmanager. I recently downloaded the newest built from (7.1.2), uninstalling the prior version(4.3.2). normally you click connect to logon to the Net and when finished click disconnect. Trouble is: 1)I get the message that I've been "terminated from the remote site" within 15-20 sec after I'm on. BUT I'm still on. then when I click "disconnect", it won't disconnect me.  about 20? minutes spent with Level 1 and and Level 2 Verizon wireless support didn't help. they don't know how to solve this. I know that because it was the first times the support person had run into it.


I'd hate to have to restart my computer everytime just to disconnect from the net


unfortunately if this continues I may have go to another carrier


hopefully someone reading in this forum may have experienced this and solved it before

Re: USB 760(VZAccess Mgr) won't DISconnect
Sr. Member

I'm sorry to hear you are having trouble disconnecting your connection. Have you tried to un-install the newest version and download it again? Let us know how this works out!

Re: USB 760(VZAccess Mgr) won't DISconnect

Pantech UML290 4G LTE  also. 


I know this topic is 6 months old, and I didn't see a resolution, but rather than start a new message I thought I'd see if I can't kick this one up


It's a minor problem compared to all the "keeps disconnecting"s out there, 


(like my speakers sounding like gieger counters when I'm on 4G)


Still it would be nice if I didn't have to keep pulling up Windows Task Manager to close VZAccess Manager.

Details: XP pro,  VZAcess Manager Version: (2495t)  -the latest