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USB511L question

Every since I had gotten my USB551L I had trouble of dropped connections. Had contacted Verzion two or three times without getting it fixed. but I recently contacted them once again, they said it was the SIM card, sent me a new one. After 1st installing it I still had troubles with dropped connections. Finally I did what I had dnoe with my other one, locked it into 3G, my area does not have 4G. After doing this for the last month I have not had another dropped connection.

The instructions for doing this can be found on this web site.
The directions are very good.

Now many times when I connect I get a pop up that says this.

Retrieving usage information.

Please Wait...

Checking Useage requires SMS capablity: To verify

if SMS is not disabled on your account call

Verizon Wireless customre support at 1-800-922-0204

I have contacted them again & was told nothing can be done about this. Has anyone else had this problem with the USB 511L? If so have you found a fix for it. I get very tired of having to X it out anytime I want to click onto my Access Manger.