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USB760 not working

jpjpjp
Newbie
‎11-14-2012 04:35 AM

my USB760 is not allowing me to connect.  this is the message i receive

'Connection failed- Access denied because the username and/or password was invalid on the domain.  Error 691

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evdotech
Contributor - Level 1
‎11-14-2012 10:10 AM

Have you contacted Verizon 8009220204 this is usually an account setup issue?

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vzw_customer_support
Customer Service Rep
‎11-23-2012 01:35 PM

Hi jpjpjp,

I want you to be able to connect with your Mifi! Since posting, have you been able to get the issue resolved? Please review the page for this device: http://bit.ly/10sbTyO  Please let me know if you need any further assistance, I'm happy to help!

Christina B
VZW Support
Follow us on Twitter @VZWSupport

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evdotech
Contributor - Level 1
In response to vzw_customer_support
‎11-23-2012 02:16 PM

maybe contacting verizon might not be such a great idea....Christina customer has usb760 NOT A Mifi

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