Upgraded to XP Pro from Home

[Tech]

My company has recently purchased a Gateway LT20 Netbook. It came with XP home. it was whipped and XP pro was installed. I have found and install all drivers. When I installed the VZAccess manager I received no errors. When I try to load up VZAccess manager it gives me this: Unable to communicate with the wireless device. Re-run device detection to ensure that the device is configured correctly. If the problem persists, you may need to re-install VZAccess Manager. After that I hit OK and it says : failed to power on device. Please try again. I have reinstalled the manager several times as well as downloading it from multiple sites. Has anyone had this problem or have idea how to fix it. Thanks in advance.

[reallyniceguy]

hmm seems like a driver issue. Have you gone in the device manager to see how the modem is being detected by the pc?

[Tech]

I have looked in device manager and there are no issues with the driver.  I have tried multiple drivers but the one I have on now is the only one that worked without problems.  The OS is also fully patched.  Any other ideas?  Thanks for your response.