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VZAccess Mananger Location update issue

dell precision m90

windows xp sp3

vzaccess manager (2420b)

device: umw190


I have a user that is not able to update his location information for the wifi card.  The vzam states that he can't update the table because it's already in use by another process.  Which table is this and which process? 


It can be updated successfully when the user or myself have administrative rights, but he can't be given those on a permanent basis.  So where can I make the changes so he can update this table problem and without administrative rights?