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VZaccess Manager will not launch

I have installed the windows 7 driver for the wireless PC770 card.  I have windows 7 64 bit professional.  The program installs fine.  I try to launch VZaccess manager and nothing happens.  I try again and get a message "the program is already running".  I checked and there is in fact a process for VZaccess manager in task manager, however no application is coming up.  Please help.

Re: VZaccess Manager will not launch
Verizon Employee

Hello jcdietz,


Welcome to the community!


Go to your Control Panel from your computer and remove/uninstall VZ Access Manager from your PC. You will then need to download the version that is compatible with your computer. To download VZ Access Manager, go to 


I hope this information helps.


Thank you,