OK I've had quite a bit of experience with faulty tech and dealing with tech support people. I'm no programmer or expert but my gut is telling me I'm not going to see a fix for the MIFI 4510L.
When is the new model set to be released?
Will Verizon allow their business customers to turn in the 4510L devices for the new devices. Your faulty device has caused our company to lose money. Your customers deserve compensation.
I have looked at all the "workarounds" and "fixes" it is clearly obvious that they do not work. I should be able to:
Plug the device into the charger
Turn on the device
Connect to the device with my computer
I should have uninterrupted internet access all day long (10-12hrs) provided I don't leave the signal area.
This is the way it should be and until VZ meets these expectations I will not be satisfied.
Good morning ipodjockey,
I had the opportunity to read your original post about the mifi 4510L and I see you have several questions about the functionality of the device. As you may know, we try to report any and all issues that customers may be experiencing with any device in our portfolio. I'm pleased to advise that as of 11/1, there has been a new software release for the mifi 4510L. This update provides several enhancements to the device, like connection improvements in 3G and 4G LTE areas. Below is a link to the website with information and instructions on how to complete the software update.
Although the website says Coming Soon, you can click on Software Update Instructions (*PDF) to access the link to the software download. As far as new mifis launch dates & availability, here a link to stay in the know for on our upcoming products and services.
Once you have completed the software update, please test the connectivity & reply with your findings. As always, we are available to assist you.
The new MiFi model was announced at CES recently. This new model is named the MiFi 4620L JetPack Hotspot. The release date is still not known.
More information can be found here: