Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
can a lost/misplace jetpack be traced by Verizon?
rr2gtfd
Member

My wife has misplace our jetpack, any way it can be traced by verizon?

0 Likes
1 Solution

Correct Answers
Re: can a lost/misplace jetpack be traced by Verizon?
vzw_customer_support
Customer Support

rr2gtfd, oh no! That is a bad feeling. Unfortunately we don't have the ability to track the device if it has been misplaced or stolen. I would recommend suspending the line as lost/stolen, if you haven't already. That way if some one picks up the devcie they would not be able to use it. You can always do that by logging onto My Verizon. Please keep us posted if you have any questions.

KevinR_VZW

Follow us on Twitter @VZWSupport

View solution in original post

0 Likes
Re: can a lost/misplace jetpack be traced by Verizon?
vzw_customer_support
Customer Support

rr2gtfd, oh no! That is a bad feeling. Unfortunately we don't have the ability to track the device if it has been misplaced or stolen. I would recommend suspending the line as lost/stolen, if you haven't already. That way if some one picks up the devcie they would not be able to use it. You can always do that by logging onto My Verizon. Please keep us posted if you have any questions.

KevinR_VZW

Follow us on Twitter @VZWSupport

0 Likes