connection not recognized by computer after 15 minutes
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How do I change settings so that I don't have to go through the continuous process of turning the wireless device off and then back on again in order to continue with a connection that my computer recognizes? The connection must go into a state of dormancy after a short period of inactivity and the startup process is combersome and lengthly.
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Which phone/device do you have?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
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I have the Verizon Mifi 4G LTE. i've had it since May, 2012; problems keeping connection since then.
Barrie <Personal information removed for privacy.>
Message was edited by: Verizon Moderator
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Hey there barrie2m. I'm glad to hear that you have the 4G MiFi device and I hope that you are enjoying the blazing fast speeds of 4G.
The device is designed to go dormant after a period of inactivity. This ensures that you are not continuing to use data even when not using the device. Do you experience disconnects when connected to a data session?
NickB_VZW
Verizon Support
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Hi Nick,
I expect that the connection would go dormant but the reconnect never occurs through my computer. I always need to turn the modem off and then on to the point of alternating green and red flashing (modem) before trying to reconnect by way of my computer; my computer then will go through a diagnosis of the bad connection and finally reconnect. That appears to be the only process whereby I can achieve any connection at all. The process takes 5 or more minutes at the "Blazing" speed that I'm running at. This inconvenience is getting old real fast to the point where I'm considering another internet option.
Barrie
