mifi constantly disconnects

[slandsman]

I have a mifi device, ordered the first day they came out.  I bought it to replace a sprint evdo card + cradlepoint setup to keep in my bag for travel and coffee shops.

Unfortunately, I've noticed, at least when using the wireless mode, the mifi frequently disconnects briefly and reconnects.  The result is a device that is pretty useless, as it'll kick me off my IM and VPN clients, forcing me to reconnect separately.  

I've returned the device once, and it seems that the problem got better, but I am seeing it pretty consistently again.

It is not a signal problem, I see at least 3 bars.  Nor is it a location problem, this is happening in downtown Washington DC tonight and in Boston previous times, both of which have good verizon coverage and excellent sprint evdo coverage.

I'm a little frustrated, but really want the mifi to work for me.  It is much smaller and doesn't use a wall wart like the cradlepoint did.

Any thoughts?

I've attached the connect / disconnect log below:

System Log> HTML Version 017 expected. HTML Version 18.  Log start on 01/06/1980 00:00:01am GMT

06/16/09 08:37:21pm> Current Time

06/16/09 08:37:20pm> 3G Out of Dormant State

06/16/09 08:37:19pm> 3G Connected

06/16/09 08:37:06pm> 3G Disconnect

06/16/09 08:36:49pm> 3G Dormant State

06/16/09 08:36:04pm> 3G Connected

06/16/09 08:35:54pm> 3G Disconnect

06/16/09 08:33:20pm> 3G Out of Dormant State

06/16/09 08:33:09pm> 3G Dormant State

06/16/09 08:30:22pm> 3G Connected

06/16/09 08:30:12pm> 3G Disconnect

06/16/09 08:29:59pm> 3G Out of Dormant State

06/16/09 08:29:48pm> 3G Dormant State

06/16/09 08:28:30pm> 3G Out of Dormant State

06/16/09 08:28:19pm> 3G Dormant State

06/16/09 08:26:40pm> 3G Out of Dormant State

06/16/09 08:26:28pm> 3G Dormant State

06/16/09 08:22:44pm> 3G Out of Dormant State

06/16/09 08:22:33pm> 3G Dormant State

06/16/09 08:21:15pm> 3G Out of Dormant State

06/16/09 08:21:04pm> 3G Dormant State

06/16/09 08:16:17pm> 3G Out of Dormant State

06/16/09 08:16:06pm> 3G Dormant State

06/16/09 08:11:09pm> 3G Out of Dormant State

06/16/09 08:10:56pm> 3G Dormant State

06/16/09 08:09:57pm> 3G Connected

06/16/09 08:09:55pm> [ARP] Record IP 192.168.1.110  00:25:00:42:53:CF

06/16/09 08:09:55pm> [ARP] Client IP 192.168.1.110  00:25:00:42:53:CF

06/16/09 08:09:55pm> [ARP] Record IP 192.168.1.110  00:25:00:42:53:CF

06/16/09 08:09:55pm> [ARP] Client IP 192.168.1.110  00:25:00:42:53:CF

06/16/09 08:09:53pm> [WiFi] Association 00:25:00:42:53:CF

06/16/09 08:09:31pm> [WiFi] BSS Start 00:21:E8:3C:0C:99 

Thanks 

[Michele-VzW]

---

felix_morariu wrote:

It's been months and i still have the disconnection issue. Are you guys still experiencing the drops? Should I call for a replacement?

Felix M.

---

felix_morariu

Are you running New Firware 1.35?

[bnicklz]

I had been having the same problem (unable to stay connected for more than a minute or two) since I got a MIFI about 60 days ago.  I am a heavy user and  had to have my old card reactivated so I didnt lose connectivity on the road.  Tethered through VZ access it stayed connected - via wifi consistent disconnects.  After HOURS AND HOURS on the phone with support and two replacement units - mine is FIXED!   Turns out there was probably never anything wrong with the hardware.

Finally got a a rep that was a "mifi expert" - no one really appears to be, however this guy was willing to listen to me that I had already trouble-shot the other likely suspects (tower, battery, device).  If you are having a problem push for a "mifi expert" - they will at least know what the card is supposed to do.

THE FIX (in my case) - was the change the security from WPA to WEP, also running on 802.11b only (but i am not sure that made a difference).  Log in to the card through the browser (192.168.1.1 - using pword admin) and navigate to the security tab (might be under advanced) - change the security to shared WEP and set a new access code. 

its only been a few days, but I haven't had a problem since.  A bit disaapointed with the battery life, and the signla strength seems weaker than my old pc card - but decent trade off for the ability to connect multiple devices.

GOOD LUCK

[felix_morariu]

Hi bnicklz,

I tried various configurations like you suggested, this includes setting WEP64 and WEP128, and changing to 802.11b only and 802.11g only and no matter what config I pick I still get disconnected at random times, its becomore pretty hard to tell when the disconnect will happen. Sometimes I manage to stay connected for 2 hours or more, but no matter what I do eventually the MiFi in WiFi mode kicks me out every time, I cant have a reliable web conference on WebEx with this device in WiFi mode.

This is definatelly a software bug because like I mentioned in my earlier post I've had 3 different replacements, and I attribute this to Novatel  and VZ releasing a device that they spent very little time testing.

My next step is to post this on digg.com because I don't have the patience to call VZ tech support again, as I have called them 5 times about this, and every single agent is totally in the dark about the MiFi and it is just a waste of time talking to them about this problem and trying to get a resolution, as they are not able to help at all.

At least on a website like digg.com it will start making it's way as news around the tech blogs soon, and someone from cnet or engadget may report it as a flaw in some article. There is no other way to get the attention of VZ or Novatel because they don't seem to care too much at this issue.

If anyone from VZ or Novatel is reading this post, please be aware that you managed to release a very unstable and unreliable product, the MiFi2200, and it needs to be solved, via a firmware update to make sure it does not disconnect in the middle of a online session.This device is usless to me as I cannot seem to use it as advertized and its been 30 days no, seriously thinking about canceling VZ as I didn't get this device if I wanted a USB modem, and so far that is the only way I can get it to work.

Regards,

Felix M.

[BradC]

felix_morariu, sorry to hear you are experiencing issues with your service. The proper Verizon Wireless point-of-contact has been made aware of the issue and will be in contact soon. Good luck! 😃

Brad

[SameRain]

Regarding my earlier posts in this thread, I finally was contacted by Verizon tech support regarding my MiFi tech support question, 3 weeks after I submitted the request. Not good... but they finally did give me a decent answer to my question, which mirrored some of the more recent suggestions in this thread. I'm not having problems with wireless disconnects very often now, but do still see my tethered connection drop from EVDO-Rev A to 1X occasionally. I guess I'll submit a new request on just that issue & see if I get an answer in less than 3 weeks this time.

For anyone considering purchasing the MiFi, I'd have to say after using mine for 2 months that a tethered Blackberry Curve is a better option unless you really need to use more than one wireless device concurrently. My Curve gave me an excellent Internet connection wherever I had EVDO-Rev A signal with virtually no tech support issues. The MiFi is less reliable, so I would not depend on it for work stuff.... or for time-crucial financial stuff. It's frustrating to be following a stock price trying to time a purchase or sale, only to have the MiFi suddenly go to dogsled speed.

[felix_morariu]

I have yet to hear  from Verizon or Novatel on this problem or a potential fix. I actually went back to my V740 because I have yet to use a device that is so unreliable like the MiFi. I also posted this problem on engadget's forums in the hope that someone would provide a solution. Its funny that VZ markets this for business users, as I can't think of too many business users that would be happy during an online webex session if your device disconnects you from the VPN.

Felix M.

[TheObserver]

Its now October and Novatel has yet to fix the instability in maintaining a connection.

2 months and no news. 

Its a good thing I waited to get this, now I know it'll probably be a few years before this is fixed and I can cancel by subscription before my 30 days is up.

I love the size of the device, no complaints. But the software is horrible. 

The battery is dead every day despite not being used and turning it off.

The connection lasts a few minutes. In the last week only once has the connection laster over a hour.

I am aways amazed at how corporate america can release products that are unusable.

Ford, Chevy, GM... sigh.

[blacksheepfoto]

I HATE having to join forums to get support from a company that I pay hard earned money to. But alas I felt the need to chime in, with hopes some pencil pushing lackey is responsible for actually reporting the number of complaints on here to an OBVIOUS hardware/software issue with the Mifi 2200 units since the actual tech support people are clueless. 

I have the exact same problem. Constant disconnects and switching to 1xRTT while being used in Wifi mode, despite 5 full bars, signal strengths of -85+, full battery, great location, yada yada yada.

When used in USB mode, no disconnect issues. Fancy that. Same problem as so many others here and elsewhere. 

So....this device...does not perform as advertised. There IS NO ARGUING THIS. I am beyond my 30 days now...and of course, this didn't start happening until after. Should anyone have issues with getting exchanged for a different device, or canceling service without any fees incurred, I seriously suggest the possibility of a class action lawsuit. I don't know about you but when you pay $700+ a year for a service on top of the device cost, and it doesn't do what is advertised....and they do not satisfy your desire for exchanges/refunds at THEIR expense....it is time to take action.

[felix_morariu]

I have posted this thread on digg.com I will post the link later.

[blacksheepfoto]

Just a small update...since I was a bit blunt on my previous post...here are some more thoughts....

This unit gives out a pretty good amount of heat while being used with the wall adapter or running on battery. I never did notice any abnormal heat while hooked up via USB to the laptop. 

I am wondering, if the excessive heat is a result of the Wifi chip...since, it is not running the Wifi while being used on the laptop as it is in USB mode working as just a modem. 

I am going to hook it up to my mac mini and run it as a modem only and just share out the connection to my Airport and hope this will reduce the amount of disconnects to a minimum, until a final answer on this is presented by Vzw or Novatel. 

For fun, I am going to cool down this sucker some how, perhaps between some ice packs (obviously being safe to avoid condensation or moisture)...and see if that does anything for the disconnects. Something tells me it just might. 

I will let you all know how that goes. 

[felix_morariu]

{keep it relevant} I am am getting really tired of this problem being ignored and the support folks at VZ not acknowledging its a serious issue.

{edit}

Felix M.

Message Edited by WendyM on 08-15-2009 09:03 PM

[blacksheepfoto]

Update on assumption that heat may be an issue...it isn't. I cooled the unit down by laying it on an iced bag wrapped in a hand towel. It cooled it considerably, no condensation or moisture involved. I allowed it to fully cool down before running it in Wifi mode and operating off of the wall wart.

Same issue. Blazing hot as it runs...or nicely chilled....still the same problem. 

Not ruling out hardware issues...just overheating doesn't seem to be the cause with my less than precise testing method. Could be 101 other hardware/software issues....perhaps one day Verizon will fess up to the shody quality control or at least point the finger at Novatel and do something about it. 

I sincerely hope it is only a firmware bug or memory leak..something easily fixed. What a great device this could be...if only. 

[felix_morariu]

{Discussion of moderator actions}

All this could be avoided is anyone on this forum form VZ or Novatel would provide some relevant information about the problems we are experiencing with the MiFi, we all pay VZ allot of money for hardware and services, it is a shame to see a company so well regarded for reliability peddle a product that is clearly not ready to be released into the wild., and worst yet, advertise it on TV as a business solution.

I am disappointed and completely let down by this company and its MiFi product. Good luck with your MiFi usage in the future, today I have canceled my account and I will be looking at moving to Sprint since I am no longer a VZ customer. I will still follow this forum if this problem is fixed in the future, but for now, I will urge that you don't use this device for mission critical connectivity, it is useless and it will lead to frustrations.

Felix M. 

Message Edited by BradC on 08-16-2009 07:38 AM

[krelvinaz]

Sorry to hear about troubles.

Yesterday, I did an endurance test with a Tekkeon TekCharge MP1800 connected to the MiFi to provide extra power.  I wanted to see how long it would run with this combo without having to plug into the wall.

I maintained a constant connection for more than 14 hours before I turned it off.  The MP1800 still showed it has more power to go and the MiFi was fully charged, so it would have gone another 3-4 hours on its own.

The test involved a series of repeating web queries to a dynamically generated page (provided weather info from my PWS) and in the latter stages of the test a Slingmedia connection streaming a TV channel.

I don't use VPN often but did have a SSL connection via a Juniper connect to the office for about an hour during the test and didn't get dropped there either.  

No drops in connection were seen and as far as I know, I maintained an EVDO Rev A connnection the entire time.

This was done in the Phoenix Metro area and no heat issues were involved.

During the entire test, I had the MiFi sitting on top of a TV tray with the MP1800 connected to its charge port sitting right next to it in the open.

The unit is brand new and perhaps that is part of the success??  but for me this would have been more than capable for my business use in the field.

I am coming from a USB720 which I have used for more than 2 years.

[blacksheepfoto]

I too had no issues when the unit was brand new. This is what lead me to the heat issue assumption. This device definitely gets hot, and it has been discussed elsewhere.

Such a constant heat issue can eventually lead to solder joints becoming weak....shorts...etc on the hardware side. Theoretically it is possible that is still the problem since this is only experienced when in Wifi mode. If some kind of heat issue leads to the degredation of an IC on the wifi side of the board, for example...the problem may possibly be present only when used in that particular mode. Thinking of it in terms of, for the sake of hypothetical discussion, a sound card in a computer with multiple ports. One of the ports could be faulty...where as the others could continue to work. 

 Again, this is all purely speculation. If heat is in fact an issue, there is a good chance that regardless of my attempts to cool the unit down, the heat could have already done damage to the board/chips/etc that is simply irreversable at this point. 

On another note...you said you did not drop any connections. Sometimes, the dropped connects aren't apparent except as lagging in actual requests out, since the device auto-reconnects. Depending on your particular usage this may or may not cause an inconvenience to you. I don't even think using a streaming device like the Slingmedia would be an ideal real world test, since if I am not mistaken, the buffer on such streaming activities might be large enough where you would not miss a beat if the device did disconnect and reconnect automatically within a reasonably short time (in most cases, it does this within 15 seconds give or take)

You could enable the system log in the Mifi by going into the admin webpage while connected to it via Wifi (http://192.168.1.1), default pass is: admin...and enable the System Log under the Advanced Tab/Settings. Then go under the Diagnostics and view the System Log.  That is how you can be sure of whether or not your have a solid and constant connection. 

[blacksheepfoto]

Well amazingly it seems I have been up and running for almost an hour, without any disconnects. So very odd, as this is the first time in weeks it has ran steadily. Maybe this is a carrier issue, and these units are fine. Or maybe they did something behind my back since I started whining about it....hah. With so many possibilities...who knows. I still maintain the opinion that we should all stop having to do Verizon's job to figure it out.

 System Log> HTML Version 017 expected. HTML Version 18.  Log start on 01/06/1980 00:00:01am GMT

08/16/09 01:29:52pm> Current Time
08/16/09 01:29:06pm> 3G Out of Dormant State
08/16/09 01:28:55pm> 3G Dormant State
08/16/09 01:26:43pm> 3G Out of Dormant State
08/16/09 01:26:32pm> 3G Dormant State
08/16/09 01:26:10pm> 3G Out of Dormant State
08/16/09 01:25:59pm> 3G Dormant State
08/16/09 01:23:35pm> 3G Out of Dormant State
08/16/09 01:23:24pm> 3G Dormant State
08/16/09 01:23:02pm> 3G Out of Dormant State
08/16/09 01:22:51pm> 3G Dormant State
08/16/09 01:22:40pm> 3G Out of Dormant State
08/16/09 01:22:29pm> 3G Dormant State
08/16/09 01:22:07pm> 3G Out of Dormant State
08/16/09 01:21:56pm> 3G Dormant State
08/16/09 01:21:34pm> 3G Out of Dormant State
08/16/09 01:21:23pm> 3G Dormant State
08/16/09 01:21:01pm> 3G Out of Dormant State
08/16/09 01:20:28pm> 3G Dormant State
08/16/09 01:19:00pm> 3G Out of Dormant State
08/16/09 01:18:49pm> 3G Dormant State
08/16/09 01:18:38pm> 3G Out of Dormant State
08/16/09 01:18:27pm> 3G Dormant State
08/16/09 01:15:31pm> 3G Out of Dormant State
08/16/09 01:15:20pm> 3G Dormant State
08/16/09 01:13:08pm> 3G Out of Dormant State
08/16/09 01:12:57pm> 3G Dormant State
08/16/09 01:12:35pm> 3G Out of Dormant State
08/16/09 01:12:24pm> 3G Dormant State
08/16/09 01:10:34pm> 3G Out of Dormant State
08/16/09 01:10:23pm> 3G Dormant State
08/16/09 01:10:01pm> 3G Out of Dormant State
08/16/09 01:09:50pm> 3G Dormant State
08/16/09 01:09:17pm> 3G Out of Dormant State
08/16/09 01:09:06pm> 3G Dormant State
08/16/09 01:08:11pm> 3G Out of Dormant State
08/16/09 01:08:00pm> 3G Dormant State
08/16/09 01:07:05pm> 3G Out of Dormant State
08/16/09 01:06:54pm> 3G Dormant State
08/16/09 01:05:37pm> 3G Out of Dormant State
08/16/09 01:05:26pm> 3G Dormant State
08/16/09 01:04:31pm> 3G Out of Dormant State
08/16/09 01:04:20pm> 3G Dormant State
08/16/09 01:03:36pm> 3G Out of Dormant State
08/16/09 01:03:14pm> 3G Dormant State
08/16/09 01:02:52pm> 3G Out of Dormant State
08/16/09 01:02:41pm> 3G Dormant State
08/16/09 01:00:07pm> 3G Out of Dormant State
08/16/09 00:59:56pm> 3G Dormant State
08/16/09 00:59:34pm> 3G Out of Dormant State
08/16/09 00:59:12pm> 3G Dormant State
08/16/09 00:59:01pm> 3G Out of Dormant State
08/16/09 00:58:50pm> 3G Dormant State
08/16/09 00:58:39pm> 3G Out of Dormant State
08/16/09 00:58:06pm> 3G Dormant State
08/16/09 00:57:33pm> 3G Out of Dormant State
08/16/09 00:57:00pm> 3G Dormant State
08/16/09 00:54:14pm> 3G Out of Dormant State
08/16/09 00:53:52pm> 3G Dormant State
08/16/09 00:53:30pm> 3G Out of Dormant State
08/16/09 00:53:08pm> 3G Dormant State
08/16/09 00:51:18pm> 3G Out of Dormant State
08/16/09 00:51:12pm> [ARP] Record IP 192.168.1.9  00:23:6C:8E:34:44
08/16/09 00:51:12pm> [ARP] Client IP 192.168.1.9  00:23:6C:8E:34:44
08/16/09 00:51:12pm> [WiFi] Association 00:23:6C:8E:34:44
08/16/09 00:50:56pm> 3G Dormant State
08/16/09 00:50:45pm> 3G Out of Dormant State
08/16/09 00:50:23pm> 3G Dormant State
08/16/09 00:50:01pm> 3G Out of Dormant State
08/16/09 00:49:28pm> 3G Dormant State
08/16/09 00:49:17pm> 3G Out of Dormant State
08/16/09 00:48:00pm> 3G Dormant State
08/16/09 00:47:49pm> 3G Out of Dormant State
08/16/09 00:46:43pm> 3G Dormant State
08/16/09 00:46:10pm> 3G Out of Dormant State
08/16/09 00:45:59pm> 3G Dormant State
08/16/09 00:45:48pm> 3G Out of Dormant State
08/16/09 00:45:37pm> 3G Dormant State
08/16/09 00:45:15pm> 3G Out of Dormant State
08/16/09 00:44:53pm> 3G Dormant State
08/16/09 00:44:42pm> 3G Out of Dormant State
08/16/09 00:43:03pm> 3G Dormant State
08/16/09 00:42:52pm> 3G Out of Dormant State
08/16/09 00:42:08pm> 3G Dormant State
08/16/09 00:41:57pm> 3G Out of Dormant State
08/16/09 00:41:46pm> 3G Dormant State
08/16/09 00:41:24pm> 3G Out of Dormant State
08/16/09 00:40:29pm> 3G Dormant State
08/16/09 00:40:07pm> 3G Out of Dormant State
08/16/09 00:39:56pm> 3G Dormant State
08/16/09 00:39:45pm> 3G Out of Dormant State
08/16/09 00:39:23pm> 3G Dormant State
08/16/09 00:39:12pm> 3G Out of Dormant State
08/16/09 00:38:17pm> 3G Dormant State
08/16/09 00:37:55pm> 3G Out of Dormant State
08/16/09 00:36:38pm> 3G Dormant State
08/16/09 00:36:27pm> 3G Out of Dormant State
08/16/09 00:36:16pm> 3G Dormant State
08/16/09 00:36:05pm> 3G Out of Dormant State
08/16/09 00:35:21pm> 3G Dormant State
08/16/09 00:35:10pm> 3G Out of Dormant State

Message Edited by blacksheepfoto on 08-16-2009 10:35 AM

[Tech_Addiction]

I know everyone keeps posting the logs that show Dormant state.  I have looked at the initial page when you enter the IP address for the Modem and I can watch it go in and out of Dormant state but it doesn't effect my internet connection.  When it is Dormant I can still click on a web site and it goes to it right away then says Connected.  When people say the Mifi disconnects do you mean you lose all internet connection and the signal icon by the time shows unconnected?  I just want to understand what disability you have when it goes to Dormant besides just the log saying it's Dormant.  I can't get mine to lose internet connection.  In fact I find the Mifi has a better signal at my house then my cell phone does.  My cell phone sucks at my house to the point where I was considering the $250.00 extender VZW sells.

[blacksheepfoto]

No...the dormant state is normal..and it should be doing that all of the time. That is not the problem. The problem is constant disconnects/reconnects either requiring user intervention (having to restart the unit, login to the unit and hit the Connect button, etc) or not.

Here is what my normal log looks like....you can see the numerous disconnects....yet I have 5 full bars on the device, and a very nice SNR. 

I counted what, 7 or 8 disconnects/reconnects in less than 45 minutes of use? This happens ALL DAY.

Why this is a problem for me...

1: I rely on this as my ONLY internet connection as I live in an unservicable area (by conventional ISPs)

2: Forget streaming of anything, iTunes, videos, etc....as the disconnects always force rebuffering.

3: Most of the time I have to physically restart the device...or wait a minute for it to do whatever it is doing before I can reconnect. 

4: If I am lucky, it stays in EVDO mode but many times it will also drop to 1xRTT for no apparent reason (5 EVDO bars and then all of the sudden it has to switch to 1xRTT, W...T....F) and believe me when I say....1xRTT is absolutely USELESS here. 

System Log> HTML Version 017 expected. HTML Version 18.  Log start on 01/06/1980 00:00:01am GMT

08/16/09 04:09:55pm> Current Time
08/16/09 04:08:31pm> 3G Out of Dormant State
08/16/09 04:08:20pm> 3G Dormant State
08/16/09 04:07:25pm> 3G Out of Dormant State
08/16/09 04:07:24pm> 3G Connected
08/16/09 04:07:17pm> 3G Disconnect
08/16/09 04:07:06pm> 3G Dormant State
08/16/09 04:05:27pm> 3G Out of Dormant State
08/16/09 04:05:16pm> 3G Dormant State
08/16/09 04:05:05pm> 3G Out of Dormant State
08/16/09 04:04:21pm> 3G Dormant State
08/16/09 04:04:10pm> 3G Out of Dormant State
08/16/09 04:03:59pm> 3G Dormant State
08/16/09 04:03:37pm> 3G Out of Dormant State
08/16/09 04:03:26pm> 3G Dormant State
08/16/09 04:03:04pm> 3G Out of Dormant State
08/16/09 04:02:31pm> 3G Dormant State
08/16/09 04:02:09pm> 3G Out of Dormant State
08/16/09 04:01:14pm> 3G Dormant State
08/16/09 04:01:03pm> 3G Out of Dormant State
08/16/09 04:00:19pm> 3G Dormant State
08/16/09 04:00:08pm> 3G Out of Dormant State
08/16/09 03:59:46pm> 3G Dormant State
08/16/09 03:59:35pm> 3G Out of Dormant State
08/16/09 03:59:24pm> 3G Dormant State
08/16/09 03:59:02pm> 3G Out of Dormant State
08/16/09 03:58:40pm> 3G Dormant State
08/16/09 03:58:18pm> 3G Out of Dormant State
08/16/09 03:57:34pm> 3G Dormant State
08/16/09 03:57:23pm> 3G Out of Dormant State
08/16/09 03:57:12pm> 3G Dormant State
08/16/09 03:57:01pm> 3G Out of Dormant State
08/16/09 03:56:50pm> 3G Dormant State
08/16/09 03:56:39pm> 3G Out of Dormant State
08/16/09 03:56:17pm> 3G Dormant State
08/16/09 03:55:44pm> 3G Out of Dormant State
08/16/09 03:55:22pm> 3G Dormant State
08/16/09 03:54:49pm> 3G Out of Dormant State
08/16/09 03:54:38pm> 3G Dormant State
08/16/09 03:45:59pm> 3G Connected
08/16/09 03:45:52pm> 3G Disconnect
08/16/09 03:44:01pm> 3G Connected
08/16/09 03:43:54pm> 3G Disconnect
08/16/09 03:43:43pm> 3G Out of Dormant State
08/16/09 03:43:32pm> 3G Dormant State
08/16/09 03:41:52pm> 3G Connected
08/16/09 03:41:45pm> 3G Disconnect
08/16/09 03:34:47pm> 3G Out of Dormant State
08/16/09 03:34:46pm> 3G Connected
08/16/09 03:34:39pm> 3G Disconnect
08/16/09 03:34:28pm> 3G Dormant State
08/16/09 03:33:43pm> 3G Connected
08/16/09 03:33:35pm> 3G Disconnect
08/16/09 03:26:14pm> 3G Connected
08/16/09 03:26:06pm> 3G Disconnect
08/16/09 03:25:10pm> 3G Connected
08/16/09 03:25:03pm> 3G Disconnect
08/16/09 03:24:08pm> 3G Out of Dormant State
08/16/09 03:24:07pm> 3G Connected
08/16/09 03:24:00pm> 3G Disconnect
08/16/09 03:23:38pm> 3G Dormant State

[Tech_Addiction]

I've had mine running for over an hour and no dropped connections.  At the most I only have 1 or 2 bars of signal.  Not sure what causing everyones signal drop unless there is an interference from other wireless devices like cordless phones or microwaves.  I have Uniden Dect 6.0 phones cause they say they are wireless friendly.

[blacksheepfoto]

I doubt interference is causing it...especially with phones being in the 2.4ghz and 5ghz bands normally now. I forget which is which but EVDO carrier signals run on either 850mhz or 1900mhz so that is a pretty broad spectrum for interference to cause such a hiccup.

Also, if this were the case, that intereference would most likely have the same affect on the EVDO signal when connected via USB. 

This problem only persists when used stand alone in WiFi mode. When connected via USB, the problem goes away. 

[Tech_Addiction]

Have you tried the Config hack I posted?  I would be curious if you did change the setting in the config file and had it tethered but using the Wifi instead of VZ Access and see if it still drops.  That would at least maybe rule out the Wifi as the culprit or make it the culprit.  This router has all kinds of things going on depending on how you hook it up.  For instance if you have nothing plugged in you can turn the router completely off but if you plug a power cord in, whether A/C or PC it keeps cutting the power back on even though you turn it off.  Also if you plug it into a PC it auto launches the storage drive and VZ Access Manager.  Just saying that if Wifi worked without dropped connections while plugged in to the PC it would mean there is a setting switch happening when plugged in to the PC.  It seems that it could be an easy fix with a firmware update barring any hardware issues.

Message Edited by Tech_Addiction on 08-16-2009 04:50 PM