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i think its high time, mifi and verizon data customers start compiling the necessary information (which i have already gathered for my own case) and start organizing a lawsuit against verizon for deceptive marketing , fraud(wire fraud), theft(interception) of data(e.g. the mysterious 3gb per month data overages experienced by numerous customers. anyone who has anything to add please feel free, lets use this opportunity to narrow down this issue and get some results.....time for verizon to open its wallet i personally am tired of being stolen from and im tired of paying $270.00 a month for a crap connection and crap reception with 7kbps transfer rate. 1 phone and one mifi device.
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That seems like the way it should work.
I sent a follow request.
They responded back as approved using the Verizon email to my in-box.
I used the link to go to the page and looked around. Not finding anything on the page, I went to their profile.
Nothing there except the usual information of any poster. I thought maybe I should hit the follow button.
I did and it said I was no longer following them. Turned me off.
I hit the follow button again and it said I would have to be approved again.
Maybe we have to wait until the system catches up. Otherwise it's just a loop.
The email gave me the users actual name, so I thought we were through. Obviously not.
If I send a follow request, and they send me one, do I just wait? I obviously can't send them one back, because that only stops me following them. How do I get out of this loop? Wade
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Both users have to send follow requests and both users have to approve/accept those requests before you are allowed to send a DM to each other.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
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"abc123 approved you as a connection."
That's the email I received from Verizon in my in-box.
I went to abc123's profile. Nothing there except the usual information. So I hit the follow button, which disconnected me. I'm going to send a follow request to you Ann, and see how that works. Wade
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The user "abc123" also should have sent you a a follow request and you would have gotten a notification of a new action for you to approve that request.
FYI I usually don't accept follow requests unless I have a reason to follow them. I will make an exception for you to show you the process so don't be surprised if I un-follow you in the future.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
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Thanks, I'll see if I can make it work. I sent you a follow request. Now you send me one, right?
Then can we connect?
No problem about un-following me. Seems to be an off and on switch. Wade
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Ann, I got two emails from Verizon. One saying :"Ann154 would like to add you as a connection."
The other providing me with a link to my actions and notifications page. I clicked it and it showed you with a Reject, Accept, Ignore box. I clicked Accept, waited a bit, then went to the forum, hovered over your profile and it came up with the DM option. I sent you a DM and I am now waiting for you to DM me back so I can see how that part works.
When I sent a requesr to abc123, I only got the first email, not the second email with the link.
Oddly enough the two notifications were 1. You are now following ann154.
The 2. was You are now following abc123.
Thanks for your help, Ann. Wade
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You're right Ann. I should have gotten the second notification email from the Verizon system containing the link to my action page. I didn't, but now when I bring up abc123's profile it says awaiting acceptance. I had sent them another "follow" request as soon as I saw I had "un-followed" them. If I don't get a link email, but a notification emai from anyone that wants to follow me, I'll know to go to my actions/notifications page and see what's up. Awaiting my conformation of DM from you. Thanks again, Ann. Wade
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If you don't get an email notification of the DM reply, you should check your Communications Tab on the community.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
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I have had Verizon wireless modem for almost 5 years. I have never, ever, in that time, excepting the last 3 months exceeded 5G. Never.
I have not changed my internet habits at all. I don't download music or U tube I am a 55 yr old guy who browses web pages and send yahoo mail.
As of September I have all of a sudden started using about 4 times as much data per month as I had per year in the previous 4 years and 8 months. I logged in today at 5 am approximately, sent one yahoo mail, no attachments not nothing, powered down and went back to sleep. Verizon says that session was 3M. 3 megabytes!
There are thousands or users complaining of the same issue in the lat 6 months. So all of a sudden all of us who never used even close to our bandwidth limit started going nutz on the internet.
Its insulting to ones intelligence to say this is just coincidence or to blame it on hot spots or hackers. I have no hot spot, no mifi, not even a phone. just strictly a data modem. I am going to pay my extra $60 and be done with Verizon. You are not addressing this issue and I am POSITIVE someone at Verizon, probably multiple someones know EXACTLY what is going on and what Verizon has changed. Just not coming clean.
This will catch up to Verizon eventually, but in the meantime I am doing what I can to fight back. Taking my business elsewhere. Good luck collecting your "penalty fee" btw. Maybe whatever you are doing is profitable in the short term, but in the end it will cost Verizon. Stealing always comes back around to get you. Bad karma.
Out.
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You're right Ann. I should have gotten the second notification email from the Verizon system containing the link to my action page. I didn't, but now when I bring up abc123's profile it says awaiting acceptance. I had sent them another "follow" request as soon as I saw I had "un-followed" them. If I don't get a link email, but a notification emai from anyone that wants to follow me, I'll know to go to my actions/notifications page and see what's up. Awaiting my conformation of DM from you. Thanks again, Ann. Wade
Johnnylove24 I got a Verizon notification that we were following each other, but no link to the actions page so that I can accept. So far every time I have tried to follow someone it has worked in different ways. I went to my actions pace, but I had no actions. I clicked on the notifications and it said I was following you. The only option giving me was "dismiss." I'm thinking that would un-follow you. Maybe you can look at your action/notification page and make a connection. Wade
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Verizon is stealing. Plain and simple. They have changed something so that they can charge overages.
I have never used more than 5G in 4 years. Then in the last 3 months I have used 10,10 and 11G? I have done nothing different my internet habits have changed not at all.
I just logged on this morning went to Yahoo mail, logged off and now have a 40 MG usage. PUHLEEEZE!!! They knwo they are scamming somehow, I know they are scamming somehow, and so do the thousands of people, more everyday, who are starting to realize it.
Sad part is you can complain, write the Attorney General, lawsuit, call your mom, whatever and it will do no good. These companies pay our government billions in taxes, excessive fees, kickback, and god knows what under the table deals for the privilege to bend you over and and have you grab your ankles without fear of being prosecuted or held accountable.
Want to get their attention? DON"T PAY YOUR BILL!!! If your like 50% of all americans your credit is already in the toilet let them go to collections. When 10s of thousands of customers don't pay their ransom fees THAT will get their attention.
Okay, that rant would have made Dennis Miller proud!
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I sent you a "follow" request. If you will approve it we can talk off line about your propensity to sugar-coat your thoughts. Wade
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Same thing happened to me: got warning then suddenly went past my 4GB data limit - but like others have reported, it seemed impossible that I could have gone past my limit, especially so quickly. Verizon was telling me to upgrade to 5 GB so I did for substantial increase in cost. Then later, I felt just completely duped by Verizon - because I checked my data usage over the past 6-9 months, and I averaged only 1 to 2 GBs per month. And now they were telling me I went over 5 GB (and in just about a week or less too). So after I upgraded, I decided that this wasn't right so I contacted them to try to get my original plan back for 4 GB but they said they couldn't because this plan was a promotional one. Bottom line, this is fraud on their part; the part about my data usage suddenly going up past my limit when I most likely didn't go over my limit. The key here is how do we prove it? Because, no matter what's in the contract, this is fraud, and if they did this to hundreds and possibly thousands of users, then I'm sure this is could be litigated as a class action suit in at least one or more states.
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I got my computer back from a local computer tech and he said my computer was as clean as a factory restored one. He said he did take down a potentially malware-prone tool bar that was o.k. in and of itself, but had back door holes in it. He said it is downloaded with some software. He also said my Advanced System Care Pro was good, but that Windows had a better one for scanning for viruses, Microsoft Security Essentials. He told me it was on the internet for free.
I haven't heard back from Ben in executive assistance/technology, nor from LaShelle. I'll call them tomorrow.
I did speak to a local lawyer's office in North Shelby County. Robin called me and got the information we had been posting on Verizon Community. She took it back to the lawyer and told him. Robin told me while we were talking that they had used Verizon, but when they got a bill for $700 overage, they got another provider.
Robin then went back to talk to the lawyer, but he said he didn't do these types of class-action suits. He did give me the name and 800 number of someone that did. I'll contact them tomorrow. Wade
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prettyppam, I got a verizon email to something you had written to on the
Re: Overage Alert!! Verizon Jetpack -?Inviting Trojans in to use your computers? thread.
I clicked on the Verizon-supplied link but got a notice that I wasn't authorized. I'm beginning to think I am paranoid. What? Why do you say that? Wade
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let me know how much money you end up wasting on a lawsuit just to get your case dismissed.
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Last time it was 40% of the settlement. Wade
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Next time the threat, without a lawyer, was enough to get them to pay off my mortgage, two autos, credit cards, and for me to retire. You think I should have held out for more? Wade
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You have my full name Brian. The year was 2002, the company was BellSouth. One of the provisions was that I could not disclose the monetary amount, but I retired with just 19 years service. Think what you wish. Today I intend to call the lawyer's office I got the referral to. I'll keep you posted. You seem to be the only one who cares. Wade
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RidgeRider wrote:
You have my full name Brian.
I do? How would I get your full name?