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What Now Verizon?

I have been threw 6 of these ( Jet packs) all because, they would not turn off when charging causing my data to go threw the roof. For 4 months I have been telling Verizon that my bill was going higher and higher .they did nothing but send me another device that did the same thing . Now i have a 700 bill paid over 600 dollars in bills and even paid for another device that I sent back with out a refund.. All of these have been pulled from the Charlotte NC area for what reason? I even offered  to do a video showing this they declined .

Now what Verizon?