The combined Verizon website has no Community option, and Google instructions on how to find my posts no longer work. When I log on to Verizon, have to click support, then find topics, but even after I sign in, there is no Pro file icon and I cannot see my previous posts or reply to them.
You keep sending emails saying Your topic received a reply, but can't respond by email or find anything on Verizon Community. The last reply I saw was that my problem had been escalated to a Verizon agent, who sent a message that I had to log on to Facebook or Twitter, but I don't have an account with either, so gave up.
Please whatever you need to so I can log on to the Verizon Community as I Verizon member and can see my posts and the replies to them. Otherwise I can no longer use Verizon Community
Hi bjedrick1,
When you posted in community feedback, you were logged in. Your last question was found here. You're profile can be found at the top right corner, it looks to be blue or teal and white avatar. Click on that and it will take you to your profile, where you can find your previous posts. Your previous post was locked as it was escalated to an agent. Your pm's can be found by clicking on the envelope next to your profile avatar.
Please let me know if I can help you with anything else.
Verizon Moderation Team,
KH-Taylarie
I have the same issue
Start a new topic or ask questions in the open forum.
