I posted a while ago; "International Plan Charges not removed since April" and a Verizon rep sent me private messages offering to help. But I cannot sign in to the forum and password reset attempts have been rejected. Can't customer service just snd an email to the address on file with the account?
Hi @Beck6,
Sorry to hear that you're having trouble accessing your community private messages. You should be able to do so here. Since you were able to post, you should be signed-in and able to access your inbox.
When viewing a PM in your inbox, the reply text box will be located below the PM. The reply button should appear when you click within the "Reply..." text box.
I don't remember my password for Beck^ and password reset attempts were rejected.
Start a new topic or ask questions in the open forum.
