Form letter responses

SynthpopAddict
Champion - Level 2

It is glaringly obvious that many of the replies to forum threads from CS are stock responses with the exact same verbiage and just a few words changed.  This is not helpful and often doesn't even address what the OP was trying to say.  While I understand CS is an easy job to get overwhelmed in, taking a couple more minutes to actually type a reply would be appreciated.

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I'm not a Verizon employee, just another customer trying to help.
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