Outage Map/Dedicated Site
Enthusiast - Level 1


It shouldn't take an act of congress to find out the status of an outage.  Quite simply put, just give us a site for dedicated outages and reports, so we AS YOUR CUSTOMERS can go check ourselves, without having to validate 8 times and speak to 20 people.  If you want to offer GOOD customer service, why not have this available?  This isn't rocket science, and regular utilities ALL have this as a SOP.


#Map, #Outage, #BETTER SUPPORT