Promo - resolve

Rachel781
Enthusiast - Level 2

Today was a rough day. I had bickering encounters with three representatives this morning, who claimed we weren't qualified to discuss my issues. However, Verizon took action, and Kaye was able to resolve everything for us. While I cannot fully recommend the company based on the initial experience, we will certainly be staying with Verizon. Kaye was incredibly helpful, and she resolved my case completely during our chat...

To Kaye ..thank you!

1 Solution
Kh_Femi
Moderator
Moderator

Hi Rachel781,

Thank you for this wonderful shoutout for Kaye! We've shared it with the wider team. We're thrilled to hear that your experience was positive and your issues were resolved. Please don't hesitate to reach back out if you need further assistance. 

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1 Reply
Kh_Femi
Moderator
Moderator

Hi Rachel781,

Thank you for this wonderful shoutout for Kaye! We've shared it with the wider team. We're thrilled to hear that your experience was positive and your issues were resolved. Please don't hesitate to reach back out if you need further assistance.