WOW, THIS SITE IS HORRIBLE.
Dissapointed
Enthusiast - Level 3

YOU WOULD THINK THAT WITH ALL THE MONEY THAT VERIZON IS GOUGING FROM ITS CUSTOMERS, THEY COULD AT LEAST HAVE A DECENT FORUM.

I HAVE SEEN "LOGON FAILURE" "BOARD NOT FOUND" AND OTHER ERROR MESSAGES WHILE TRYING TO SIGN IN.

NOT TO MENTION THAT THIS SITE ISNT VERY COMPATIBLE WITH IE8 OR FIREFOX.

I HAD TO SWITCH TO GOOGLE CHROME JUST TO USE THIS SITE!

COME ON VERIZON. STEP IT UP. 

39 Replies
SMRyan
Contributor - Level 2

The errors you have mentioned are specific to the browser or operator. And honestly, I have no issues using this on Opera, Firefox, Safari (on mac), Internet Explorer, AND google chrome.

Log in failures are 99% of the time syntax errors 🙂

It is case sensitive (wink)

Never forget to unleash the fury of caps lock.

Message Edited by SMRyan on 03-21-2009 03:13 PM
boutaswell
Newbie

Begging your pardon, but not all people are dimwits.  It's not a syntax error, it's not a blown password, it may not necessarily be the website it's self.  It's the interaction between the site and the database server that is (edit).  And IE 6/7/8 blows. I use Firefox mostly with a fallback of Chrome.

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garetjaxthemise
Contributor - Level 2
Maybe, Instead of shouting how horrible something is, you could have perhaps asked for some kind of help. I agree with the previous poster, I have had ZERO issues with the login or usage of these forums since its release. I use both Firefox and IE w/ no issue. Check your logins to make sure they are correct and check your browser settings to verify they are up to date. Its not VZW's responsibility to hold your hand.
Dissapointed
Enthusiast - Level 3

LOL, WOW, IM STILL GETTING ERRORS. AMAZING. I JUST GOT A "ZIP CODE NOT FOUND" ERROR WHILE TRYING TO LOG IN TODAY.

DID THE DEVELOPERS OF THIS SITE TEST THIS SITE AT ALL? WHAT IS GOING ON? I NEVER SEEN A SITE IN THIS BAD OF SHAPE IN PRODUCTION. 

dslr595148
Community Leader
Community Leader
In IE go to Tools -> Options -> Security and check the security zones.

As weird as it may sounds to you FireFox uses IE Security Zones.

See as need be:

http://www.firefoxfacts.com/2008/07/23/security-zone-policy-errors-in-firefox-3/

http://kb.mozillazine.org/Unable_to_save_or_download_files#Reset_system_Internet_security_settings_-_Windows

^^^
Netwaregal
Newbie

I periodically have issues as well. Different error messages on Firefox (more technical .. one of those "problem usually caused by misconfiguration" things) and IE (less technical .. "can't reach this site").

Looks to me like access just occasionally goes down for a short time. I can usually get on to the site anywhere between 2 and 15 minutes later.

When it happens, just wait a bit .. and, if necessary, resort to texting from the phone (not as natural for me as my kids!)

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DarkCobra1
Contributor - Level 3
I got a couple of errors at first and I use Firefox.   However, all is smooth now.   I would like to first "thank" Verizon for offering a forum in the first place.   Regardless of occasional hiccups that are bound to happen, this is an excellent idea and I wish they had it long ago as I've been a Verizon customer from the very beginning going all the way back deep into the mid '90's.   I think if we all just take a few deep breaths and report problems rather than immediately "flame" problems all can be resolved.    I understand the frustration when things don't go smoothly, but these folks are here to help us.   A little patience and whatever problems being experienced can be resolved.   Peace!
KaLin
Khoros Partner
Khoros Partner

Hello all,

The forums are currently experiencing "growing pains" due to the amount of traffic the addition of the Wireless boards has generated.  There will be some "hiccups" until the site redesign is completely in place, but it's going to take a little longer, due to the fact that we have some great new features in the works that will be added.

Please accept our apologies for any problems you may have.  Just PLEASE report them as you run across them so we can fix anything you might encounter, or tell you what you need to do on your end to make your forum visit more enjoyable and productive.

Thank you for your understanding.   :smileyhappy:

Message Edited by KaLin on 04-14-2009 10:47 PM
DarkCobra1
Contributor - Level 3
Very nicely put Kalin . . . thanks.
MDW151
Newbie
I AGREE THIS WEBSITE IS ONE OF THE WORST ON THE INTERNET.
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DarkCobra1
Contributor - Level 3

Hey that means we're number one at something huh! Smiley Very Happy   Seriously though . . . rock throwing is always easy.   However, constructing the house where the rocks are thrown AT is much more difficult task.    I'm sure Verizon would appreciate any constructive thoughts and ideas for building a more helpful site.    However, rock throwing is fun so if that's all one wants to do . . . well then toss away :).    Meanwhile, some of us are trying to improve it and we'd love to have you help.


image
Message Edited by DarkCobra on 05-16-2009 08:06 PM
boutaswell
Newbie

Why?? Verizon pays big money to its own db designers. If they can't figure out and fix the problem, neither can I. I just know that if I ran my network at work like verizon does theirs, I would be fired.

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M3lton
Contributor - Level 1

Disappointed, check out the Complaint Forum Proposal.

Back it up! I think people like you would get a kick out of the new section.

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msolo26
Newbie

I AGREE THE SITE IE HORRIBLE AND THE SO-CALLED SERVICE verizon OFFERS IS THE ABSOLUTE WORST. 

{please keep it relevant}

You can check for responses to the removed content in your other post -->> HERE

Message Edited by KaLin on 06-11-2009 02:49 PM
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SB-15
Newbie

I don't know about this site (I'm glad it's here, so I can voice my frustration), but Verizon's customer service is HORRIBLE!!!!!!!

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Breigh
Newbie

AGREED! I am pretty good on computers and this website is hard to navigate around. If you try calling you just get transfered to different people anyways. Waste of time!

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joetampa
Newbie
I agree!  Someone forgot to test their work, and it doesn't work.  And you can't reach anyone to complain out it.
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JaneL
Enthusiast - Level 1

Looks like a pretty clean implementation of Lithium's software to me - nice work!

Jane

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Russell
Enthusiast - Level 2

I am not sure why someone would go after this board

If you don't like the service, fair enough.

But hate this forum? Why exactly? Software seems fine. People seem fine outside of a few who get angry at anyone stating that their service is not perfect. 

I use this forum daily for questions/answers.

Cora
Contributor - Level 1

This board is called feedback and suggestions, not feedback, suggestions and if you do not like something about us, be prepared to be attacked.  In any case, here are my feedback and suggestions.

 

I have had problems logging into my billing account for 2 years.  In the beginning I thought I was doing something wrong so I would attempt to log in over and over again, making sure every letter was correct and caps were off.  I even signed up for another username and password and changed browsers but the same problem continued to exist. 

Then I began to realize it was not me but the site I was attempting to access.  Now whenever I experience a problem logging into my account, I wait and try again later.  This usually works for me.  I have many websites I log into and at times have made typos doing so.  However, I have never had the problems with them that I have had with Verizon.

 

Also, after reading several posts in this forum, I find the grayish coloring of the typeface to be a strain on my eyes.  Please use black as the default color.  I usually change the typeface to black before typing.  Sometimes the board will accept it when I post and sometimes it will tag it as an html error and change the typeface back to gray.  If I change any of the settings, font, size and/or color, the board will attempt to revert back to the default settings while I am typing.

Well that is my 2 cents of feedback and suggestions and as I stated above, the board has changed the settings again. Smiley Very Happy


Before I started typing I set the font at 3 pts.  Now that I am adding an edit it now looks to be 3 pts.  

 

Message Edited by Cora on 07-18-2009 10:11 AM
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