Customer Service Aggressive upselling
Enthusiast - Level 1

Representative REFUSED to give me what I asked for and SHOVED me into a $100 monthly international plan. I am going on a cruise and will have wifi on the ship. I'll need Cell service for THREE days. Thats it. I hung up on her before the call ended but she completed the sale without my okay. This is theivery. What a reward for staying loyal to Verizon.

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