Having traveled in the past, I know that I like to keep connected while traveling, especially Internationally. Our goal is to make sure you are all set with regard to your device. We also want to make sure that there are no surprises when you get home and see your bill. I apologize if there was any discrepancy in regard to our International Travel Plan website. We have lifted this up to the appropriate department. We offer a few different options for International plans. We always recommend starting with our Trip Planner: http://spr.ly/6608EnWga
I would encourage you to take a look at this website as well: http://spr.ly/6609EnWgx
Please let us know if we can answer any other questions for you.
RosanneM_VZW
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If my response answered your question please click the “Correct Answer” button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
The same thing happened to me. In the past I had paid the $10/day for international travel but decided to try the $23.40 option for a recent trip to Japan that began on 2/27. I figured I'd have to monitor my usage a bit more closely but that the value would be improved. Instead I experienced terrible Verizon roaming service in the Tokyo area and when my bill arrived I found a $130 charge instead of the quoted $23.40.
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