International question
Conniesk7
Newbie

I’m traveling to Italy and have signed up for the travel pass.  I forgot to ask about my hotspot device.  Will using it work in Italy and if so, does it trigger the 10.00 a day charge when using?

 

 

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vzw_customer_support
Customer Service Rep

We want to make sure you have all of the details regarding your trip to Italy.  Let’s go over everything together.  What is the best phone number to contact you at?

 

SeanC_VZW

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rcschnoor
Legend

Using data on your plan would trigger the $10/day charge whether you use that data on your phone or are using your phone to provide data to another device.

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vzw_customer_support
Customer Service Rep

Conniesk7, it sounds like you have some travel plans. When heading out of the country we want you to have all of the tools that you need. To ensure that we provide accurate details, are you referring to using the mobile hotspot from your phone or do you have a JetPack device? If you do have a JetPack, please provide the make and model as well as the country that you will be traveling to.

LorenB_VZW

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Sam4411
Newbie

I have a Ellipsis C497 jetpack.  Can I use it in Italy, Spain, Portugal, Wales, Scotland, Ireland etc.  Will using it trigger the $10 travel pass?  How will it work ... leave my phone in airplane mode?

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