Verizon is no longer supporting 4GLTE phones?
kk_boldt
Enthusiast - Level 1

I have a n HTC 4G LTE phone and was never noticed about Verizon no longer supporting these phones. Now I have no phone service and cannot afford a new phone at this time. Usually Verizon sends out a text or an email regarding the change. I received no notice. I will be able to buy a new phone in a couple of weeks, but for now am without phone service. I am on auto pay. I see I can still receive and send text messages. But I'm paying for service now that I'm not receiving. 

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Re: Verizon is no longer supporting 4GLTE phones?
jav6
Champion - Level 3

@kk_boldt wrote:

I have a n HTC 4G LTE phone and was never noticed about Verizon no longer supporting these phones. Now I have no phone service and cannot afford a new phone at this time. Usually Verizon sends out a text or an email regarding the change. I received no notice. I will be able to buy a new phone in a couple of weeks, but for now am without phone service. I am on auto pay. I see I can still receive and send text messages. But I'm paying for service now that I'm not receiving. 


https://www.verizon.com/support/no-longer-supported-htc-devices/

...Just another VZW customer...trying to offer some assistance...

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Re: Verizon is no longer supporting 4GLTE phones?
jav6
Champion - Level 3

@kk_boldt wrote:

I have a n HTC 4G LTE phone and was never noticed about Verizon no longer supporting these phones. Now I have no phone service and cannot afford a new phone at this time. Usually Verizon sends out a text or an email regarding the change. I received no notice. I will be able to buy a new phone in a couple of weeks, but for now am without phone service. I am on auto pay. I see I can still receive and send text messages. But I'm paying for service now that I'm not receiving. 


https://www.verizon.com/support/no-longer-supported-htc-devices/

...Just another VZW customer...trying to offer some assistance...