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2.3.6 cant delete photos
eman126
Member

My camera will freeze at times and I can not delete photos right now, It just sits there deleting and hangs up. I have resetted numerous times, this sux right now.  Any suggestions.

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Re: 2.3.6 cant delete photos
Blue218
Member

I had the same problem....I just hooked up to my computer, via usb, and deleted them via my computer.

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Re: 2.3.6 cant delete photos
andrewww
Member

yeah im having a similar problem also. except i can delete photos but it freezes the phone . i just wait and then it deletes it. but yesterday when i deleted a photo i had, my phone was slow for the rest of the day. like scrolling would be really laggy and just loading applications like messaging was really slow.

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Re: 2.3.6 cant delete photos
arch5
Member

Did you install the recent software?  I did and I am having the same problem as the other posters.  After deleting a few photos from the phone (or from the gallery), I cannot delete other photos.  The viewer gets hung up and eventually has to force close.  The other applications also see to be lagging.  I think it has something to do with the update.

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Re: 2.3.6 cant delete photos
DC5_K20Z1
Novice
Try clearing the cache of the photo gallery.
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Re: 2.3.6 cant delete photos
arch5
Member

Doesn't help.  I noticed a big change after I installed the new Samsung update.

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Re: 2.3.6 cant delete photos
gc4
Member

I'm also having the same problem.  Got update on Friday 12/2/2011 Software V2.3.6 and started to have lots of problems.  First I noticed that not all my calls are coming in.  It will say that I had missed calls but the phone didn't ring.  It rings when it feels like.  But it will display that I had a missed call.  Second, I noticed that when I do get a call and it rings... the First ring it's very low then it gets loud on the second ring. I using the Andriod Bell Phone as my default tone.

 

Then I tried to take a picture and my phone became frozen... It didn't want to save my pictures. I went to try to delete some pictures and I just got a "Deleteing" message that never went away and I did a hard reboot, Took my battery out and replaced it and still not working. 

 

BEWARE of this update... You might have issues.  I have a DRIOD CHARGE and now I might have to take it to my local Verizon Wireless store to have it reset back to factory.  NOT GOOD!!!  Verizon... Please fix!  Or anyone has any Suggestions???

 

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Re: 2.3.6 cant delete photos
Tidbits
Sr. Leader

Clear the data...  Don't worry it will not delete your photos.

Reboot the device then open the gallery.

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Re: 2.3.6 cant delete photos
AntonioC_VZW
Verizon Employee

Hi gc4,

 

I understand your discontent regarding the issues encountered after the software update. I would be very frustrated if I experience the same issues after a software update.

 

Please keep in mind that some third party applications may be conflicting with the software update recently installed and a factory reset may resolve all issues resulting from a software update.

 

I'd like to save you a trip to a Verizon Wireless store for a factory reset. You can find easy step by step instructions to perform a factory reset on your Samsung Charge device at the link below:

 

Factory Reset - DROID CHARGE 

 

Please note performing a hard reset will remove ALL data including the Google account, system data, application data, application settings, and downloaded applications.

 

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Re: 2.3.6 cant delete photos
Dannyk
Member

This solution worked long enough to erase a few photos but then the gallery starts hanging up again making it impossibe to delete antmore photos.

 

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