3G Icon vanished

Renkon
Newbie

My 3G icon has vanished off of my topbar a couple days ago, and I only get connections while I am around WiFi areas and am in WiFi mode..

 

Is there some way to "turn on" 3g manually?

 

I turned the phone off and back on,

I toggled WiFi on and off

I toggled airplane mode on and off

I did the *228 option 2 thing

the phone is updated to the current updates available..

 

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Wildman
Legend

There isnt any way to make the 3G icon go away unless you install a app that modifified the settings, try powering off and pull battery for 30 seconds and the place it back in a restart device and see if this helps...

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Renkon
Newbie

Nope, didnt work.

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Wildman
Legend

Does you internet still work even without the icon present and does the 1X icon not show also?  Because it does I would really lean towards a application that you installed, I would check all apps installed and see if any has any features that ties into the data connection and remove it.

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crb79
Specialist - Level 2

Just in case your data is locked up try the following:

 

1. Do a battery pull reset.

2. Dial #228 and pick option 1 allow the phone to program if program failure dial *611 and go through tech support.

3. after phone resets, test your internet browser for connection.

 

If you still get nowhere, you may want to call *611 as there might be a hung data session on their end and they'll have to reset your data authentication keys.

 

 

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