3G or 4G doenst work at all. eventhough it was working

Anonymous
Not applicable

My droid charge 4G service will eventionally stop working.  I do not use wifi.   It will just stop.  And i wont have any 3G or 4G service at all.  Is my phone just broken?  or could it be the sim card again?

0 Likes
Reply
1 Solution
Ann154
Community Leader
Community Leader

It seems that there might have been an outage overnight (8-24-2011 into 8-25-2011) for the entire 4G LTE network.

http://community.vzw.com/t5/4G-Discussion/no-Network-3G-or-4G-in-SE-TN-anyone-else/td-p/643717

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

View solution in original post

0 Likes
Reply
5 Replies
cali_guy
Newbie

Mine was doing the same thing. I called customer service and they promised hard reset was going to fix it and it made it worse. They overnight me a new device which i received yesterday and now the new phone is doing the same thing. **bleep** phone i guess.

0 Likes
Reply
cali_guy
Newbie

Mine was doing the same thing. I called customer service and they promised hard reset was going to fix it and it made it worse. They overnight me a new device which i received yesterday and now the new phone is doing the same thing. **bleep** phone i guess.

0 Likes
Reply
Wildman
Legend

I really do not think a replacement device is going to do anything, I have seen similar issues with my device and I learned that if I disable 4g the connection will work fine but with it on the conection completely drops data connection.

Trydisabling 4g and see what happens because I believe this is network related issues.

0 Likes
Reply
Ann154
Community Leader
Community Leader

It seems that there might have been an outage overnight (8-24-2011 into 8-25-2011) for the entire 4G LTE network.

http://community.vzw.com/t5/4G-Discussion/no-Network-3G-or-4G-in-SE-TN-anyone-else/td-p/643717

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Reply
Wildman
Legend

Thank for the info Ann..

0 Likes
Reply