3G stopped working, Verizon sent a replacement phone and then charged me stating that my droid had water damage. Phone has never been wet. Anyone else had this problem?
cwlsn
Newbie

My Droid 3G stopped working a few weeks ago, everything else worked fine. Worked with the Verizon techs on three different days and finally they said that this was a problem with Droid phones and that they would send me a replacement. Got the replacement and sent back my old phone only to be charged $299.00. When I called they said that my phone had water damage. The phone has never been wet. They also stated that they had sent an e-mail and letter with pictures of the damage but never recieved either. Now the won't return the phone or let me return the replacement. Anyone else had this problem?

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Re: 3G stopped working, Verizon sent a replacement phone and then charged me stating that my droid had water damage. Phone has never been wet. Anyone else had this problem?
budone
Legend

I have been on this board for 3+ years, I have never seen such a post.

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Re: 3G stopped working, Verizon sent a replacement phone and then charged me stating that my droid had water damage. Phone has never been wet. Anyone else had this problem?
commonsense101
Specialist - Level 2

Ask for the pictures again, they wont send the phone back. Once it hits the warehouse its over

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