4G disconnecting constantly???
DeviantWolf
Enthusiast - Level 2

my Droid Bionic has been disconnecting its 4G at random times and very often. When its using 3G, it seems much faster than the 4G connection as well. I would definitely appreciate some help or advice on what i can or should do. thank you.

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eelinares
Enthusiast - Level 2

Can you expand on that?

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H2OSkiBum
Newbie

Same problem in Republic, MO would drop calls all the time, now the last few days I had no service in the afternoons then the phone started to reboot now in airplane mode can not turn it of so I have no service...

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Ann154
Community Leader
Community Leader

H2OSkiBum wrote:

Same problem in Republic, MO would drop calls all the time, now the last few days I had no service in the afternoons then the phone started to reboot now in airplane mode can not turn it of so I have no service...

Your connection might be affected by the fact there is testing going on in your area for a future expansion of the 4G LTE network in that area.  Press Release

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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MikeSobe
Contributor - Level 1

I have the Thunderbolt and have had issues with 4G dropping in Chicago as well.  I had no issues in NYC or Maryland but its happened pretty consistently in Chicago.  I did a factory reset but it didn't help.

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DeviantWolf
Enthusiast - Level 2

unfortunately this didnt last too long Smiley Sad oh well, guess we need to search even more for a fix....

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DeviantWolf
Enthusiast - Level 2

i found this and tried it out, so far, it's been working out just fine, but then again, it's only for about 20 or so minutes. This isn't my actual work, just something i found off an actual Bionic only forum.

"I discovered that if you put the phone into airplane mode, power down. Power up, wait for the apps and everything to boot up, like a solid boot up. Airplane mode will still be engaged, turn it off, while you do this, take a look at your lte signal do a glitch, it flashes from one set of bars to another. One set apears to have more bars, that are finer.

They quickly disapear and you see your usual four bar 4glte signal. At this point, if in a good coverage area(i have two bars al the time at home) I can almost guaruntee your phone wont skip a single beat. I am amazed that this worked so well. I mean, i do not in anyway want to refuse the new hardware i am receiving and becoming a bionic vet... But the fact of the matter is, since i  bought my phone on luanch day, it has NEVER worked this good."

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Mr4G
Enthusiast - Level 3

Feeling your pain here in Los Angeles as well as others too:

https://community.verizonwireless.com/thread/775204

I've had 2 BIONICs both with the latest updates and still having disconnect issues. Might be me just being stubborn, but I just think its silly that support recommended that I switch to CDMA only since its been stable. I might as well kept with my DroidX in that case.

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LemmyCaution
Enthusiast - Level 1

Also in L.A.  (Westside - Southbay to Beverly Hills)

My Data Connection problems started with the application of the .905 update. Calls to tech support have been pleasant but unhelpful.

VZW shipped a new SIM which I will try but, I don't think it's the SIM. Anecdotally from other online sources, there are programming changes occurring (Bionic and Razr) in anticipation of ICS.

If this problem mirrors the past; all will become clear once the problem is resolved - unfortunately well after many of us have spent hours trying to 'fix' a device that isn't really broken but certainly appears to be broken.

😉

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JT_Drago
Enthusiast - Level 2

I was ok after the update for a couple of days, but today I started to have trouble with 4G dropping out again. The problem only seems to be with Motorola devices because my daughter has an LG phone and she has no problems.

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brad311
Enthusiast - Level 3

Just found a similar discussion with the same issues in a Motorola Razr forum.

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brad311
Enthusiast - Level 3

Over in the Razr forum, VZW Support recommended installation of an app called Restore Connectivity Settings.  Some users say it resolved their issue.  For others, it did not.  App is written by Motorola for Razr, so cannot be installed on Bionic.

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DeviantWolf
Enthusiast - Level 2

i got the update for my bionic but there's still frequent disconnecting. anyone else getting this?

brad311
Enthusiast - Level 3

Yes.  I received the update 5 days ago and still experiencing the same problem on my Bionic in the Chicago Area.  I've switched to 3g which is completely stable on my device.

Wolf - what market are you in?

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DeviantWolf
Enthusiast - Level 2

i'm in the central valley area in california

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amandafail
Newbie

I'm in Savannah, GA and having the same problems and have so since I got the phone last November but it seems to be getting worse.  I hardly ever have a strong 4G signal and my phone does not toggle (for lack of another word) between 4G and 3G which means I'm left with Zero G!  I hope the update arrives soon, but as usual I'm sure the south will be the last to see it!

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rarbuckle
Enthusiast - Level 2

4 bionic users in my department. All of us have started getting frequent disconnects from 4g starting in the last couple of weeks. I also have a 4g aircard at my desk, but don't have any problems with it maintaining connection.

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Ann154
Community Leader
Community Leader

There is a maintenance update available for the DROID Bionic. It might take a week or two to reach your device, but you can certainly check to see if you can pull it down to your phone.

http://m.androidcentral.com/droid-bionic-now-receiving-small-ota-maintenance-update

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

brad311
Enthusiast - Level 3

I finally received the 5.9.905 update.  I am still frequently being disconnected from 4g.  If I switch to 3g, then it is completely stable...I just cannot stand the 3g speed after zipping along on 4g.

Other than this small group, I don't see complaints reported any where else.  Is it just Bionic owners with this problem?  Just users in a certain area/region?  If anyone else is experiencing 4g disconnects, please state your device and market.  I've had this behavior for a week!

Droid Bionic - Chicago area

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JT_Drago
Enthusiast - Level 2

I'm in Southern California and 4G also drops when doing anything that requires data. I also have the Droid Bionic. Hopefully this gets resolved soon because it's very frustrating...

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brad311
Enthusiast - Level 3

I have the same problem in the Chicago area...also on a Droid Bionic.  If I run SpeedTest, I have about a 50/50 chance of it completing without a data disconnect.  First noticed this happening yesterday while using Navigation.  I rebooted today and removed the battery.  No change, and very frustrating.