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Accessing voice mail
Squeekers
Member

When I touch the voice mail icon on the screen, it goes to a screen which gives me 3 options.  1.  Call Voice Mail.  2.  Clear Notifications.  3.  Subscribe to Visual Voice Mail for $2.99 per month.

When I tap the voice mail icon, I want to go directly to voice mail.  Not some ad trying to sell me something.  Is there a way to make this screen go away?

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Re: Accessing voice mail
budone
Sr. Leader
Sr. Leader

Deleted the icon and call VM with *86. Or set up a contact for VM  and make an icon for it

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Re: Accessing voice mail
JerryF
Sr. Member

Squeekers,

Do the following first.  Then Touch Voice Mail and when it comes up touch Call Voice Mail.

From the home screen go to Settings>Call Settings and click on the second item down Voicemail.  Voice mail number will come up so click on it.  Next a dialer screen should come up.  You should enter *86, (yes that's a comma) and your password.  For example, it could look like this when you are done.  *86,76543

Sometimes two commas are required and in my example the 76543 would have been the password.

One other point, to get the comma (which is really a pause) that follows the *86 go to a new dialer screen by pressing the key that shows the characters ?#+  You'll see the word PAUSE on one of the keys.   NOTE:  each time you press the pause key it will insert a comma.

To get back to the original dialer screen press the key that now says 123 and enter your voicemail password following the comma (pause).  That's it.

From here just go back to the home screen and try it by pressing the ICON Voicemail..  It sure makes it easy to check your voicemail.

Please tell me if this fixed your problem...OKAY???

JerryF

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Re: Accessing voice mail
Squeekers
Member

I was able to get the password added to *86 without any problems, but what I am trying to do, if it can even be done, is to get rid of the screen with "call voice mail" and the other two choices.  I want it to go directly to voice mail when I touch the icon on the home page. 

As far as the suggestion by budone, I can set up a contact for Voice Mail, but I have no clue how to make an icon for it once I do.  

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Re: Accessing voice mail
JerryF
Sr. Member

Squeekers,

I just touch "Call Voice Mail."  Sorry my friend, I don't know how to do what you're trying to achieve.

JerryF

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Re: Accessing voice mail
vzw_customer_support
Customer Support

Thanks Budone and JerryF for your assistance. Squeekers, the voicemail icon is a general icon and will always give the option for which voicemail system you want to access. An alternate way you can get to voicemail quickly is by creating a Direct Dial icon on the main screen. Just tap and hold the screen to add a widget, choose Android widgets and Direct Dial. You can add voicemail here (you may need to add to your contacts first). ^MSF

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Re: Accessing voice mail
Squeekers
Member

Verizon Wireless Customer Support wrote:

An alternate way you can get to voicemail quickly is by creating a Direct Dial icon on the main screen. Just tap and hold the screen to add a widget, choose Android widgets and Direct Dial.  

My phone does not have  a "Direct Dial" widget.  Smiley Sad  In fact, there is no widget that has anything to do with dialing.

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Re: Accessing voice mail
JerryF
Sr. Member

Squeekers,

Forget Widgets.  Choose  Shortcut because there is a Direct Dial Shortcut.  Set up a contact that calls your Voice Mail and put it on the home screen as a Direct Dial shortcut.

JerryF

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Re: Accessing voice mail
vzw_customer_support
Customer Support

Thanks JerryF for the clarification. Squeekers, you'll want to add a Shortcut for Direct Dial to your Home Screen. Here is a screenshot: http://bit.ly/IptWhf.

MarquiaF_VZW
Follow us on Twitter @VZWSupport

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Re: Accessing voice mail
jco23
Novice

or you could try using Google Voice instead.  it's free, and gives you free visual voice mail too.  I have found google voice to be far easier to use than the verizon voice.  it's really quite simple to port your voicemail to google (which is different than porting your number).

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