Android Market not loading

kgerrity4
Newbie

I have the Droid Incredbile 2 and every time i try to go to my market, i get a white screen for about 3 seconds then it closes and goes back to my home screen. I have tried restarting my phone, turning it off, and taking out the battery. Nothing has worked. Any ideas?

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jpatel19
Newbie
I just got mine on Tuesday and mine started doing the same this morning. I tried everything as well, but no luck yet.
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jameyhaire
Enthusiast - Level 2

Mine has done it twice in the past week, to fix it you actually have to do a "factory reset" because your phone is actually losing sync with your google acct. (not gmail) and once you reset it works. 

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JoeL_VZW
Verizon Employee

Thank you to the community for your responses.

 

It's very inconvenient to be having error when accessing the market application. I will be glad to troubleshoot this with you. Does this white screen happen when you open any other applications? Did It start after you downloaded a particular application? Please clear the data under the market application and retest. To clear the data: Menu>settings> applications>manage applications>all> then go to market and press clear data and clear cache. If that doesn't fix the white screen issue please backup your device via the gmail account on the device and master reset the device. Please click here for master reset instructions.

 

 

Thank you

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