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April Update Gmail Sync Issue
x3graphics
Member

Ever since the update last month my Bionic will not sync with a gmail. All my settings say it should be syncing. I can open the app and click the refresh and it will get my emails.

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Re: April Update Gmail Sync Issue
vzw_customer_support
Customer Support

Hello x3graphics
I'm very sorry your having issues syncing your Bionic. I would be happy to assist you today. Do you have multiple gmail accounts on the device? Are any email account syncing? Please power the device in safe mode and retest. Here's how: http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=47270&lid=sayt&sayt=safe mode bionic*

If the issue persists please try a hard reset and retest. Here's how: http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=46649&lid=sayt&sayt=hard reset bionic*

Please let know if the issue persists.

JoeL_VZW

Please follow us on twitter @vzwsupport



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