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Audio jack disabled
organizedplanet
Newbie
‎05-04-2012 05:25 PM

I love listing to free music with my Droid incredible 2 but for the past few days my headphone jack isn't working right. When I hook it up to my car stereo, only half the speakers, ones on the left side, work. I thought there was a problem with the cord so I tried a pare of headphones but sure enough those also only played half the song. Has anyone ever experienced a similar issue and if so how did you solve it. Greatly appreciated it would be a shame to go back to using the radio in the car HELP WANTED

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Correct answers are available for this post.
Re: Audio jack disabled
vzw_customer_support
Customer Service Rep
‎05-07-2012 07:43 AM

organizedplanet,

Hello and good morning!

I'm glad you've been enjoying your phone up until now. You've done a good amount of troubleshooting based on the information you have provided and that's awesome! Thank you! 
I would like to assist you directly as this appears to be related directly to the hardware on your device. Please send me (AdamE_VZW) a direct message so I can assist you further.

Thanks
AdamE_VZW
Follow us on Twitter @VZWSupport

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