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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Back Assistant will not update = Sync Failed
AlanBrown
Member

Droid Charge - Problem # 1 Sync Service Failed - Failed to read data from Android Contract Provider   Problem # 2 - AOL will no longer update my e-mails messages.  How do I repair these problems?

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Re: Back Assistant will not update = Sync Failed
vzw_customer_support
Customer Support

Let's get your phone working right AlanBrown! Are both of these messages appearing when you try to access your AOL email on the device? Have you tried to remove & readd your AOL email http://bit.ly/XnK2Ai to your device? Are you able to access the internet on your device alright?

I'm here to help if you need more assistance.

JenniferH_VZW

Please follow us on Twitter @vzwsupport

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Re: Back Assistant will not update = Sync Failed
Chip68
Member

I'm having the same issue as Problem #1.  I cannot manually perform the back up either.  I have it set for automatic updates and every morning it tells me it failed to read data from Android Contacts Provider. What else can be done?

Chip

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