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Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
I just reactivated my Droid X. Backup Assistant says the PIN I'm entering is incorrect. However, I looked it up and verified through my online account. It IS correct. Any ideas why it won't recognize it? Any advice for what to do to correct the problem? Thanks for your help.
Hi DroidX57,
Oh No! My apologies that you're having issues with your Backup Assistant profile. I understand how important this feature is and want to make sure we get this corrected right away. In order to correct this issue please follow me MatthewS_VZW and then DM me with your contact information so I can reach out to you directly. I look forward to hearing from you soon, thanks!
MatthewS_VZW
VZW Support
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