BA will not sync on my phone due to a PIN failure. I enter my PIN manually and it fails. I retreive my PIN and it is the same code I am entering.
Any thoughts?
I have provided some information below that may help.
Step 1 – Try a soft reboot
-Power off the device
-Remove the battery for 20 seconds
-Place the battery back in
-Power on the device
Step 2 – Retest the PIN
Step 3 – Try programming the phone
-Dial *228 and Send
-Select option 1, once the automated system prompts
-Wait approx. 45 seconds for the "programming successful" prompt
Step 4 – Retest the PIN
Step 5 – Reset the applications data
-Select Menu
-Select Settings
-Select Applications
-Select Manage Applications
-Select All
-Select Backup assist
-Select Clear data
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