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Backup Assistant Plus Doesn't
jeckyl11
Member

My backup assistant plus can not sync because it says the password isn't correct.  When I sellect "forgot password" it gives me the password that I have entered.  I have uninstalled, removed battery, reinstalled with same problem.  What gives?  I don't want to do a factory reset because my data has not been backed up in a month.

Thanks for the help!

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Message was edited by: Verizon Moderator

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Re: Backup Assistant Plus Doesn't
Ann154
Expert
Expert

What phone are you using?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Backup Assistant Plus Doesn't
jeckyl11
Member

Droid 2

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Re: Backup Assistant Plus Doesn't
Ann154
Expert
Expert

Can you backup your data through other means?  What kind of data are you trying to backup?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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