I am seeing a battery symbol that looks like the battery indicator is all grey and there is a exclamation point in the middle of the battery indicator. does anyone know what this means?
It sounds like there's no battery connection. I would take it out, wipe the contacts with a cotton swab, and put it back in, making sure it's seated correctly. If that doesn't help, you may have to take it to a Verizon store, where they can test the battery and replace it if needed.
Thanks Sydney. I appreciate your quick response. I wondered if that was it. I'll give it a try and if that fails, off to the Verizon store I'll go! Have a great day and thanks again.
What a great question! There really isn't anything to show the different statuses of the battery.
Many times the battery with an exclamation can be an indication that the battery is not connected properly (as SydneyK suggested) or it could be the battery failing. Have you noticed a decrease in the battery life lately?
Please let us know if removing/cleaning it helped.
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