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Bionic. post-ICS update. front facing camera pixelated/artifacts
RIJAH
Member

Hello,

After I updated to ICS, the front facing camera began showing weird pixelation/lines.  this did not happen before the update.

I reset my phone to factory settings and the camera till showed the following lines.

any ideas?  Verizon, please help!

camera.jpg

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Re: Bionic. post-ICS update. front facing camera pixelated/artifacts
vzw_customer_support
Customer Support

Hi RIJAH,

Yikes! I know how important it is to have a working camera on your device. Thank you for completing the Master Reset on your device. Do you have any third party camera applications downloaded on your device? If so, please remove them. If there are no third party apps and your camera is still not working after the reset, we would need to replace the device. Is your phone still under the warranty?

NidiaA_VZW

Please follow us on Twitter @vzwsupport

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