Blinking blue light!
arnie413
Newbie

    I get a blinking blue light only after ending a phone call, whether it was an incoming or outgoing call. There are no notifications pending. The blue light clears only after powering down and then back on. Any suggestions? Thanks.

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17 Replies
Cody21
Master - Level 2

When did this start happening? How old is your phone? When the light blinks, what shows up in your Task Bar when you swipe down the top bar? Have you tried SAFE MODE to see if it behaves the same way?

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arnie413
Newbie

My phone is one week old. The only thing running in the task bar is a task killer. Thanks for your reply.

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bearone21
Legend

i personally don't use a task killer but some swear by them & some at them.

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Cody21
Master - Level 2

Do you know how to get into SAFE MODE? Just in case:

- Power off phone

- Press & HOLD the MENU button (far left button)

- Power up the phone, but continue holding the MENU button.

After 1-2 mins it will come up saying SAFE MODE in lower left corner. Test your issue. If it still does that under SAFE MODE, we've ruled out 3rd party APPS that may have been causing the problem. At that point I would take it back to Verizon and demand a NEW Replacement phone (assuming that's where you got it and not EBAY or another person's used phone.)

To get out of SAFE MODE, just power off & on as usual.  Good luck

edit :  PS, I would not use a TASK KILLER -- they can cause more problems than they solve if you're not very techy.  There are 2 camps out there about this - those who use it, others that say let the OS do its job (that's me).

jodeeaway
Newbie

I'm having a heck of a problem with my X2 - it crashed and when I got it to come back up it was in "safe mode".  Nothing I've tried will get it out of safe mode and while it's in safe mode the far left button won't work and I cannot find my apps!  I've tried everything and nothing works - what can I do?

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Cody21
Master - Level 2

First point - if you're in SAFE MODE, you won;t see any of your 3rd party Apps .. that's by design. So the real issue is how to get you out of Safe Mode. If you power reset as usual (without holding any buttons during the boot process) and it only goes into SAFE MODE, it sounds like your OS is hosed over. I assume you pulled the battery and left it out for like 5 mins?

What happens when you manually force it into System Setup Mode? To do that, try this:

- Power Off

- Press & Hold HOME button (2nd button from left)

- power up the phone - continue to hold down the Home button.

A Triangle with a green android guy should pop up (I believe this is right for the X2)

Press BOTH volume control buttons at same time -- do you get a blue Menu ??  If so, just for grins,using the up/down volume buttons, scroll to CLEAR SYSTEM CACHE.  To select it, press the Power button once.  Did that work? Scroll to top menu item to reboot & press the Power button once to do so.  What happened???

If that all functions properly & you're still stuck in SAFE MODE, probably time to do a Factory Reset.

jodeeaway
Newbie

I did as you said but I didn't get the green triangle. It just booted up as normal with me still in safe mode.

Sent from my iPad

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Wildman
Legend

Enable Safe mode

  1. Power the device off.
    Note Press and hold the Power button then select Power off.
  2. Press and hold Menu.
  3. Power the device on.
    Note Press and hold the Power button for 3-5 seconds.
  4. Hold the Menu button until Safe mode appears (located in the lower left).
  5. While in Safe Mode, remove the most recently installed applications.
  6. Power cycle the device then attempt to use the device.
  7. If the device works properly, install applications one at a time to identify the application causing the problem.

Disable Safe Mode

  1. Power the device off.
    Note Press and hold the Power button then select Power off.

Clear Cache

  1. Power the device off.
    Note Press and hold the Power button then select Power off.
    Note If the device isn't responding Remove / replace the battery.
  2. Press and hold Volume down then press the Power button (approx. 3-5 seconds) to power the device on. Continue holding Volume down.
  3. When Fastboot appears (located at the top), release Volume down.
  4. Press Volume down (seven times) to select Android Recovery then press Volume up.
  5. When presented with the Android screen, simultaneously press Volume up / down.
  6. Press Volume down to select wipe Cache then press the Power button.
  7. Press Volume down (once) to select Yes --then press the Power button.
  8. When the data wipe is complete, ensure reboot system now is selected then press the Power button.

LAST RESORT - SYSTEM WIPE TO FACTORY - HARD RESET.

Preferred method

  1. From a home screen, select App menu (located in the lower right).
  2. Select Settings.
    Note If the application icon is missing, select App menu filter (located at the top) then select All apps.
  3. Select Privacy.
  4. Select Factory Data Reset.
  5. To clear all personal data, ensure Erase internal storage (media area) is enabled then select Reset Phone.
    Note Enabled when a check mark is present.
    Note If presented, enter the current passcode or draw the unlock pattern.
  6. Select Erase Everything.
  7. Perform Initial Setup.

  

  Alternate method

  1. Power the device off.
    Note Press and hold the Power button then select Power off.
    Note If the device isn't responding Remove / replace the battery.
  2. Press and hold Volume down then press the Power button (approx. 3-5 seconds) to power the device on. Continue holding Volume down.
  3. When Fastboot appears (located at the top), release Volume down.
  4. Press Volume down (seven times) to select Android Recovery then press Volume up.
  5. When presented with the Android screen, simultaneously press Volume up / down.
  6. Press Volume down (twice) to select wipe data / factory reset then press the Power button.
  7. Press Volume down (once) to select Yes -- delete all user data then press the Power button.
  8. When the data wipe is complete, ensure reboot system now is selected then press the Power button.
  9. Perform Initial Setup.
Cody21
Master - Level 2

The DX2 is a little different to get into the maintenance screen:

  1. Power the device off.

  2. Press and hold Volume down then press the Power button (approx. 3-5 seconds) to power the device on. Continue holding Volume down.
  3. When Fastboot appears (located at the top), release Volume down.
  4. Press Volume down (seven times) to select Android Recovery then press Volume up.
  5. When presented with the Android screen, simultaneously press Volume up / down.

Here's where you make the choice to to the Factory Reset

  1. Press Volume down (twice) to select wipe data / factory reset then press the Power button.
  2. Press Volume down (once) to select Yes -- delete all user data then press the Power button.
  3. When the data wipe is complete, ensure reboot system now is selected then press the Power button.
jodeeaway
Newbie

Cody I love you! My phone is fixed! EEEEEEEEEEEEEE I'm so happy! lol I

couldn't imagine having to ship it back and be without a phone for a week

while Motorola (who obviously doesn't know their own phone as the guy over

the phone had no clue!) messed around with it. Smiley Happy

Again thank you!

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Cody21
Master - Level 2

PS - Please take a moment to Mark whatever solution worked for you and flag this as SOLVED, so others can benefit from it..   Thanks

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B33
Legend

Cody i got one of those New to this New style of forum Question's ? were do you mark it solved Bubba...   Still trying find that one Smiley Happy  B33

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Cody21
Master - Level 2

You're most welcome .. Glad whatever I posted, or @wildman did,  that together we got you up and working ...

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jodeeaway
Newbie

Yours did the trick, although I love wildman too! Smiley Happy

Sent from my iPad

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Wildman
Legend

We all here to help eachother, this site has really thrown a learning curve, I am still finding new options...  Cody been on a roll lately..

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B33
Legend

We all think allot of you Wildman.. like a favorite Teacher or Professor.. Our teacher in Cellphones...  B33

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arnie413
Newbie

Didn't know about safe mode..thanks..i'll try it. And yes. I bought the phone at a Verizon store.

Sent via DroidX2 on Verizon Wireless™

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