I apologize in advance for the lengthy thread, but this is a very odd issue that I have been troubleshooting for over a month.
I pair my Droid X with my Kenwood KDC-X994 stereo via bluetooth to stream music, handsfree calls, and navigation. Before the 2.2 update, the phone paired perfectly and I never had an issue. Immediately after the "update," the phone started randomly rebooting while paired with the stereo and streaming audio. During the reboot, the phone goes to the red eye and once it starts back up, I can press play on the stereo to resume audio playback. Here is the kicker....the phone will now be stuck in landscape....even the home screen. It looks as if you put the phone in the car dock, but closed out the car dock app to the homescreen. There is a link below of someone else with this issue and includes pictures. The only way to return to normal is to restart the phone. I mostly pair the phone while it is not in the car dock, but have had this happen while in the car dock and navigating (it has happens whether its in the dock or not.) When it happens while navigating, I have to restart the navigation, which is risky when traveling long distances and through places with no reception. The only thing I have done to the phone is install a few very basic apps (facebook, mint financial app) and put music on the sd card.
Another person with same issue and pictures:
Droid X Random Stuck In Landscape / Horizontal Mode | A 'lil KnowHow
I have contacted both Verizon and Motorola. They both recommended a hard reset, which didn't work, so they replaced the phone...which also didn't work. To add fuel to the fire, after the hard reset on the first phone and recieving the new/refurb phone I now have issues getting the phone to automatically connect to the stereo. It seems to hang up when pairing the phone portion (phonebook, handsfree capability, ect) and gives an error. I have to manually go into bluetooth settings and connect, which usually takes more than one try. Before the update, all I had to do was have bluetooth turned on and start the car. I tried unpairing the devices and repairing with no luck. It never asks for the pin code for the stereo when pairing for the first time, which seems to be the issue. After the hard reset of the first phone, I somehow eventually managed to enter the pin code and it seemed to have fixed it. I haven't had such luck since I swapped the phone out. Basically now all I get from Verizon or Motorola is "sorry, we don't know of any issue with this." My thoughts are "well, now you do so fix it!!" Apparently I am on my own with correcting this issue now so I was curious if anyone here has this problem or has any ideas. Needless to say, I am very frustrated with the phone, Verizon, and Motorola. Thanks in advance,
Chris
Try doing a hard reset on the device.
If presented, enter the current passcode or draw the unlock pattern.As stated in the post, I've tried that. I also tried it with the new phone with no luck.
I have provided some steps below that may help.
Step 1. Try resetting the Bluetooth application. (instruction article below)
*Please note, you may have to re-pair and add the profile again as this step completely resets the Bluetooth function.
http://support.vzw.com/clc/devices/knowledge_base.html?id=34831
Step 2. Try testing the device in Safemode. (instruction article below)
http://support.vzw.com/clc/devices/knowledge_base.html?id=34184
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