Choose your cart
Choose your cart
Just got a warranty replacement phone. Previously, my Plantonics Explorer 395 earpiece worked perfectly with my Motorola Droid X. Now, with the new phone I have to go into settings/wireless & networks/Bluetooth settings/ each time and manually reconnect (it says "paired but not connected). This is NOT ACCEPTABLE!
System: 4.5.621.MB810.Verizon.en.US
Model Number: DROIDX
Android version: 2.3.4
Basebrand version: BP_C_01.09.15P
Kernel version: 2.7.32.9-g1282440mcbk83@il93lnxdroid08#1
Build number: 4.5.1_57_DX8-51
DRI version: 5
PRL version: 52986
Let's get your bluetooth up and running Hermanator! Have you tried to "forget" or delete the bluetooth name, disabling/enabling the bluetooth setting and repairing? If so and unsuccessful please backup and reset the device by following here http://bit.ly/T0BfOY Please test and share. Thank you.
Tominque B.
Please follow us on Twitter @VZWSupport
While waiting for a response I called support. After going through various diagnostics over the phone the Verizon tech decided to replace my phone. The second replacement phone acts just the same, so it must be a software issue. This is what happens:
I have to go through the above sequence each time to connect my earpiece. It worked flawlessly with my old phone.
Please fix your software release!
Hermanator