Bootloader 27.01 Message - Battery Low cannot program

[Snookumsnj]

I received ny DROID X last week and it was working fine up until this morning.  Noticed this morning the phone was dead so I plugged it up to the USB port on my laptop. The green lite came on, but phone wouldn't boot up ----- even after holding the power button down for 1 min and taking the battery out for a few mins and putting it back in.

So I left the phone alone for a while, just figured the battery was low and it needed to charge.

After a few minutes, I noticed the phone was cycling through trying to power up. I kepp noticing the following message on the screen: Boot Loader 27.01 Battery Low cannot program.

This happened in 5-10 minute cycles for about 4 hours.

I then took the battery out again for 10 mins, put it back in the phone and attempted to charge again. Same issue with the boot loader message.

I called Verizon Tech support. They were unable to diagnose the issue and plan to send me a new DROID X.

No eta on when I will receive the new phone, I'm told I'll be put at the top of the list.

I had my old LG ENV touch, so they reactiviated that phone. I miss my DROID X already!

Does anyone know what this Bootloader issue is?

[bosslady85]

Did you power your device off first before removing the battery?

[kfizzle]

My wife's phone just did the same thing a few hours ago.  Her battery ran out, so it powered down.  Then when she plugged it into her laptop, the green light flashed, and a blank screen with:

Bootloader 29.01

Battery Low

Cannot Program

came on for a few secs, then disappeared.  She showed me and we thought maybe the battery just needed to be charged.  The phone's been plugged in for almost 3 hours now, so I checked it.  Nothing.  I turned it off, unplugged it and did a battery pull, then plugged it back in and got the same effect.  Not cool.

What's the deal?

[kfizzle]

Just got it to work again. 

I tried plugging it into the wall charger instead of the laptop, and it immediately gave me the Motorola symbol, then displayed the battery in the middle of the screen at 0%.  I left it in for a few min and checked it again and it was up to 10%.  I unplugged it and turned it on, and voila, back to normal.

So, it appears that if you completely drain your battery, you have to plug it into the wall vs. a computer in order for it to charge. Worked for me, anyway.

Whew!

[bosslady85]

Thanks for your personal experience kfizzle!

[Wildman]

This has been noticed and reported, the device does not recover from a complete battery discharge using a usb from a pc because it does not supply enough power to power device and charge device when the battery is that low because the battery requires additional power than usual charging cycle because the battery is in a rapid charge state instead of trickle charge state. Plugging into a wall power supply should resolve everytime.

[crb79]

Dead on Wildman.  As you were saying the reason the phone won't charge from a USB when completely dead is that your phone must be able to cycle on to complete the USB connection handshake with the computer.

[ahmadsmadi]

I'm having this problem with a wall charger.

Could my outlets not be providing enough voltage?

I had this problem once before and somehow it came back...

I took the battery out, plugged it in several times, turned it on and off...

But I'm not sure exactly what I did to fix it, and now I can't get it to work.

Will definitely not let it drain completely in the future...

Any help is greatly appreciated, ty.

[Cody21]

Just curious if you simply plugged it into the wall outlet (after rmoving the battery for 5 MINS.) and did NOT press the Power Up button??  Just plug it in and leave it for an hour or 2 ...  then what SHOULD happen is that while plugged in, you press Power On, and a green BATTERY should show up..  Once it gets to some percentage (e.g., 30-40%) you can then power it up.

just an idea ...

[mnoulie]

Yep, using a wall charger, kdfizzle, worked like a charm for me

Thanks for the good tip.

[janetdw]

Thank you so much!!  I have let my battery drain before and not had this problem.  I did all the things suggested and no success until I got to your post.  Odd thing was, as long as the phone was plugged in, I got the error message.  Unplugged it and, like magic, it started up!  Thank you, thank you, thank you all!!!

---

kfizzle wrote:

Just got it to work again. 

I tried plugging it into the wall charger instead of the laptop, and it immediately gave me the Motorola symbol, then displayed the battery in the middle of the screen at 0%.  I left it in for a few min and checked it again and it was up to 10%.  I unplugged it and turned it on, and voila, back to normal.

So, it appears that if you completely drain your battery, you have to plug it into the wall vs. a computer in order for it to charge. Worked for me, anyway.

Whew!

---

[DroidX]

Same thing happened to me. I appears that if the battery drains all the way down and you plug it into your computer via USB this message appears (Bootloader 29.01-Battery Low cannot program). Plug it into the wall charger and it will show 0% charge. Allow it to charge fully and everything is fine.

[hallcp1019]

yeah this is some time of software confliction in the phone where it wants to connect to pc rather than open the usb to charge the battery but its always a good idea when the phone is dead or under 10 percent use a wall or car charger

[JKEELE]

Is their a problem who will fix it? My droid went completly dead and will not boot up! I have had it plugged in for four hrs but no luck, just keeps cycling through the (M) banner and the bootloader black page. it's like it wont even charge. It wont even do a hard restart. So not happy. never had these problems wh my BB just wish the X would come back to life. Does anyone have any solutions??? 11/09/2010

[hallcp1019]

are you charging it with the wall charger

[Pallando]

Car charger works too

[crb79]

What's with all the resurrecting of dead threads lately?